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Most Reliable Brand 2024 – Lexus

Find out why Lexus is the 2024 winner of the Most Reliable Brand award

Auto Trader

Words by: Auto Trader

Published on 13 June 2024 | 0 min read

Reliability is a key consideration when buying a car as no one wants to find themselves stranded and facing unexpected bills. Choosing a car to depend on can seem daunting, so who better to ask than the owners themselves.
For the third year in a row Lexus takes home the Most Reliable Brand award, with “reliability”, “build quality” and “comfort” the most highly rated attributes. Owners praised the peace of mind given by up to 10 years of service activated warranty and one happy driver said it all by summarising their car as “a comfortable, quiet, reliable vehicle, with dealers you can trust, and go that extra mile.” The Japanese theme continues with runners up Honda and Toyota. The positive overall ownership experience was a highlight for many owners, typified by one Yaris owner who said “it has never let me down!” A solid choice indeed, yet the level of customer service from Lexus helped it to claim the award again. Brilliant work Lexus! Return to the New Car Awards homepage