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Most Reliable Brand: Lexus

Find out why Lexus is the 2018 winner of our Most Reliable Brand award.

Reliability is arguably the single most important area for any car buyer. After all, nobody wants to be stuck at the side of the road awaiting rescue, or to be spending all their precious time and money on expensive repairs. According to the UK’s car owners, you’re least likely to experience all that with a Lexus. That’s why the Japanese premium manufacturer has been named the winner of our 2018 Most Reliable Brand award.
Like most of our awards, this category was decided by feedback collated from a survey of more than 40,000 car owners, all of whom rated their car in 16 key areas. That means an Auto Trader New Car Award is a real stamp of approval from people that live with the car day-in, day-out, and it makes each winner a true consumer champion. Not only did owners rate Lexus as the most reliable manufacturer, but owners also told us the brand’s products also saw the lowest number of repairs on average per year. Here are just a few of the comments that owners made about their Lexus…
  • “The sheer attention to the precision of craftsmanship in and out of the car. Poetry in motion...”
  • “I love the technology inside the car and the comfort of the interior seating.”
  • “Superb build and engineering qualities.”
Commenting on Lexus’ victory in this category, Auto Trader’s Road Test Editor, Ivan Aistrop, said: “It’s no surprise to see Lexus front-and-centre when it comes to reliability, because the brand has carved out an enviable reputation in this area over a number of years. This award proves owners of the car are genuinely seeing the benefits of their car’s mechanical dependability on a day-to-day basis, and more importantly, that they really appreciate it. Good work, Lexus.”
Browse our expert reviews on Lexus’ various products, and you’ll notice top marks for reliability across the board. Many products do very well in other areas, too. If you’re after a new set of wheels and you fancy the peace-of-mind that strong reliability brings, you can start configuring you brand new Lexus on Auto Trader right now.

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