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Why you should know who your buyer is

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First published: 13th July 2015
Fraudulent websites
Please be wary of text messages or emails being sent to you, asking you to pay a deposit in order to secure the sale of your vehicle. They will say this is to secure an appointment to take advantage of the offer.

If you have sent a deposit, please contact Action Fraud immediately on 0300 123 2040 or through their website www.actionfraud.police.uk

Alternatively, you may receive something called a 'phishing' email, which looks like it has come from Auto Trader and asks you to confirm your login details via a link in an email. The link will take you to a fraudulent website page that looks like the Auto Trader website; but, if you enter your login information, a fraudster has access to your online accounts.

Auto Trader will never ask you for your login details or other personal information in an email; and, we will never ask you to verify your account information by clicking on a link.

Phishing emails can be difficult to spot, so if you receive a suspicious email claiming to be from Auto Trader asking for account information, please forward it to us at customersecurity@autotrader.co.uk or contact our Customer Security Team on 0330 303 9001

Never disclose your account details to anyone and always ensure your password is strong by using a combination of letters and digits, including upper case. You should also change your password regularly.
Related topics:
Selling your car