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Dick Lovett Swindon

Customer Rating

3.7 out of 5

Rating breakdown

  • AutoTrader
    3.7(3 reviews)
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Customer Reviews (3)

  • New one series

    By Trevor J on 14 Feb

    Very good experience, purchase a new one series recently

  • Speedy response from Dick Lovett BMW Swindon

    By Kevin C on 14 Feb

    Fantastic customer service from the whole team! Especially Max for getting back to me with his prompt response!

  • Extremely poor service from the sales department

    By John P on 04 Oct 17

    Couldn't be more disappointed with the service received here. Having been told something false on a test drive about a very key safety feature of the car, I discovered the real truth only after driving away. The staff and management were dismissive, refused to give any details for the dealer principal, ignored pleas to assist and just wanted to see the back of us. The attitude shown was dismissive and it was obvious the dealership just wanted to sell as many cars as possible and get rid of customers as fast as possible. The dealership also refused to investigate the circumstances and offered no alternative discussion at all.