Customer Reviews (3)
New one series
Very good experience, purchase a new one series recently
Speedy response from Dick Lovett BMW Swindon
Fantastic customer service from the whole team! Especially Max for getting back to me with his prompt response!
Extremely poor service from the sales department
Couldn't be more disappointed with the service received here. Having been told something false on a test drive about a very key safety feature of the car, I discovered the real truth only after driving away. The staff and management were dismissive, refused to give any details for the dealer principal, ignored pleas to assist and just wanted to see the back of us. The attitude shown was dismissive and it was obvious the dealership just wanted to sell as many cars as possible and get rid of customers as fast as possible. The dealership also refused to investigate the circumstances and offered no alternative discussion at all.