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Arval UK Limited

Our awards

Highly rated for our customer service 2020

Arval UK Limited

We are Arval, an award-winning vehicle leasing company. Every month thousands of lease vehicles are returned to us, covering a vast range of makes and models and only the best are chosen for you. The ability to buy cars from the comfort of your home has never been as valuable as it is today. Sit back, choose your new car, get in touch and we’ll do the rest. We are available on phone, email, SMS text and chat so if you need more information please feel free to contact our UK-based sales team (01793 988 586). Please note our vehicles are not stored on site, so if you see something you like please call us on the number provided and our dedicated team will be happy to help.

Services offered

  • Free home delivery to any UK mainland location
  • 128 AA Mechanical Inspection
  • 12-Month Independent Warranty
  • Interior Valet and External Wash
  • A Quarter Tank of Fuel
  • Two Keys
  • AA Pre-Delivery Inspection
  • 14-Day Cooling Off Period (starting from the date of delivery)

Customer Rating

4.8 out of 5

Rating breakdown

  • AutoTrader
    4.8(76 reviews)
Had an experience with this dealer?

Customer Reviews (76)

  • Excellent service

    By Stephen I 11 Days ago | VERIFIED PURCHASE

    Excellent customer experience from start through to end. Arval were really proactive in providing all the details and logistics. I cannot fault the service at all

    Reply from Arval UK Limited

    10 Days ago

    Thank you for the great review Stephen - we put a lot of emphasis on customer service so it's really good to read your comments. Thanks for buying from Arval - enjoy your new car!

  • Bought a 3 year old BMW

    By Jane J 22 Days ago | VERIFIED PURCHASE

    Arval staff were excellent on the telephone, answering queries and phoning back promptly. The car was exactly as described and immaculately valeted, but it was delivered extremely late. That is the reason I haven’t given a 5 star rating.

    Reply from Arval UK Limited

    17 Days ago

    Hi Jane. Thanks very much for the review. We're really pleased that you're happy with the car, and sorry it was delivered late, we're looking into this with our delivery partner. Thank you for buying an Arval car!

  • Excellent service

    By Nigel W 25 Days ago | VERIFIED PURCHASE

    Vehicle as described delivery on time no problems at all

    Reply from Arval UK Limited

    17 Days ago

    Thanks so much for the review Nigel, we're really pleased that you're happy with the car and the service.

  • Great service! Hassle free way to buy a car.

    By Glenn M 27 Days ago | VERIFIED PURCHASE

    Great service from everyone involved at Arval. The team were quick to respond to all the questions that arose during purchase process. No attempts to "upsell" on anything which was appreciated. On delivery day the driver kept me updated on his progress and ETA. The car arrived exactly as described / photographed . At the outset i was very nervous about buying a car online unseen but totally converted now - this beats traipsing around car yards at the weekend. Would happily recommend these guys.

    Reply from Arval UK Limited

    17 Days ago

    Hi Glenn - thanks for the great recommendation. We're really pleased that everything went well for you. Enjoy your Arval car!

  • Great service

    By Julia M on 31 Oct | VERIFIED PURCHASE

    I have never bought a car online but I was quite specific in what I was looking for so decided to give it a go. I've been really happy with the service and how easy it was to arrange. It was a quick and easy process to arrange the paperwork online and the delivery and part exchange was very smooth too. The car arrived and it was perfect. No issues even though the 2 week cooling off period was reassuring. I've been really pleased with all aspects of the service and would definitely recommend and used Arval again.

    Reply from Arval UK Limited

    on 02 Nov

    Hi Julia, thanks for the great review! Our aim is to make the buying process as simple, easy and transparent as possible so it's great to read your feedback. We really hope you enjoy your Arval car.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.