Customer Reviews (10)
The car we travelled 80 miles to see a car advertised in Autotrader. We were informed that the vehicle wasn't prepared in that it it had not been valeted. This was not a problem to us and the car was reasonable in appearance other than for a dent. However the spec on the car differed to that advertised. It did not have sat nav or a dab radio fitted and its last service was two years ago rather than the full service history as claimed. The MOT had expired so the vehicle could not be tested on the road. They got back to us the following day stating sat nav can be installed on the vehicle but would cost an extra £900 and there would be no reduction in price on the advertised sale price of the vehicle.
Brilliant service !
Really impressed with service at Stratstone Leeds. My BMW was overdue service and there was a 3 week wait for BMW team but Stratstone arranger for it to be completed within 2 day at Stratstone Leeds mini (by BMW technician). Everything was perfect from check-in, regular updates and price. I normally use BMW Edinburgh and these guys are miles better. Really impressed.
recently bought a used MINI JCW from stratstone mini and could not be happier. the sales team were extremely knowledgably and super friendly made me and the wife feel relaxed couldn't do enough for us, was greeted with a warm welcome and was asked what we were looking for i.e.. new car or used , was left to brows the forecourt at our leisure and not pressured at all which cant be said for other dealerships, we enquired about two minis that we liked and was shown around both with the salesperson pointing out all the differences between the two, I never new there were so many different specifications. we were offered tea and coffee which came in a nice big mug none of them polystyrene cups here. was given a very good test drive ( none of that once round the block nonsense ) . after deciding to buy we were told we could pick the car up 3 days later. the hand over was really great shown how all the gadgets worked and even set my phone up .superb experience would defiantly buy from again.
amazing friendly dealership
lovely friendly professional staff, they found a car that suits me perfectly and definitely know the MINI well, no pressure and the whole process of buying a new car was made easy.
Very knowledgeable staff, had a great experience, didn’t feel pressured to buy a car which made the experience great. Love my new mini and would definitely recommend and will be back!