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Birchwood Kia Washington

Birchwood Kia Washington

"The Kia Approved Used Car Programme is your assurance that every Kia Approved used car has been prepared to exacting standards. Every Kia Approved programme car will have been through a rigorous pre delivery check and appropriate service and you will also receive an extensive array of specific programme benefits."

Customer Rating

4.8 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (87)

  • Third Kia purchased

    By Nigel Birch on 26 Jul | VERIFIED PURCHASE

    This is the 3rd Kia we have purchased through the Birchwood Group.The salesperson was extremely efficient and Friendly going the extra mile on one occasion. However we have had no further contact from them as after sales care,we did have this with our first car.

    Reply from Birchwood Kia Washington

    on 10 Aug

    Hi Nigel, Thank you for the review - we are sorry you haven't received any follow up contact and we will be sure to pass this feedback to our team.

  • Dreadful after careful

    By Dorinda Murray on 20 Jul | VERIFIED PURCHASE

    Dreadful after careful. No communication from Kia. Chasing up for weeks after for fault with car. Constant reminders for car service which was carried out before sale and not updated on system. Reported several times and still keep getting reminders for wrong date according to Kia.

    Reply from Birchwood Kia Washington

    on 26 Jul

    Hi Dorinda, we are sorry to read this - if you would like to email [email protected] we will look into this for you.

  • Happy with the service and delighted…

    By Jacqui Anderson on 19 Jul | VERIFIED PURCHASE

    Happy with the service and delighted with my Kia Picanto.

    Reply from Birchwood Kia Washington

    on 26 Jul

    Thank you for the kind review Jacqui!

  • Matt was extremely helpful & easy to…

    By Mrs Sara Maynard on 17 Jul | VERIFIED PURCHASE

    Matt was extremely helpful & easy to deal with.

    Reply from Birchwood Kia Washington

    on 24 Jul

    Thank you for the review Sara!

  • Great

    By Alison Geary on 16 Jul | VERIFIED PURCHASE

    Perfect so happy

    Reply from Birchwood Kia Washington

    on 17 Jul

    Hi Alison, thank you for the 5 stars! :)