Smallbone And Son

Smallbone And Son

"Smallbone And Son Cars has over 80 years experience in the sale of quality cars in the Birmingham area. Founded in 1929 by Percy Smallbone and now in our fourth generation we are the oldest family car business in Birmingham. We pride ourselves on superior customer service. "

Services offered

  • Car Sales
  • Service & MOT
  • Recovery
  • Warranty

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(244 reviews)
Had an experience with this dealer?

Customer Reviews (244)

  • Great service, great car

    By Katie C 4 Days ago | VERIFIED PURCHASE

    Really pleased with my new car and the service provided. The owner was very helpful but not pushy like I've experienced at other garages. Gave me plenty of space to make a decision and was happy to answer any questions I had. He was able to give me a really reasonable price for my part exchange as well. The car I bought was spotless and runs beautifully, couldn't be more pleased with it. Will definitely be back when my service and MOT are due.

  • Inspired me with confidence

    By Richard E 4 Days ago | VERIFIED PURCHASE

    My purchase of a used Audi A4 was made extremely pleasant and easy with no pressure selling whatsoever. I felt absolutely confidant that everything I was told about the car was true and I look forward to enjoying the car.. I have no hesitation in unreservedly recommending Smallbone and son.

  • Can’t thank the garage enough ! Please read !

    By Scott M on 27 May | VERIFIED PURCHASE

    I travelled down from Oldham Greater Manchester to purchase my car , I was in two minds because they was another one more local & incase anything went wrong with it but after seeing the reviews I decided to go for it . On the way back home they was a problem with the car , loss of power with acceleration, took the car to I garage near to home , Smallbone motors were great about it & just wanted to get it sorted for me , also another couple of problems with the car later on & they were really good again about it . I don’t believe the garage knew about the car faults . End of the day any garage can sell you a car but it’s what they do about it afterwards if your are unlucky enough to have a fault with it ! They were really helpful & reassuring which is what you want when something goes wrong . Thanks Smallbone motors & Martin for all your help Scott Morley My email address is , scott.morley1@ntlworld.com If anyone wanted to know more details

    Reply from Smallbone And Son

    21 Days ago

    Many thanks Scott for taking the time on giving our business such a wonderful review! We are delighted you've been very happy with the customer service experience. As you say any garage can sell you a car but its what they do about it afterwards so as soon as we heard the car had a developed a fault it was imperative to get it repaired asap with as minimum inconvenience to yourself. Great customer care and service are qualities we feel very strongly about and reviews like yours reinforces those values we hold so dear. Thanks for your custom Scott and best regards from Martin and all the team at Smallbone & Son Cars.

  • Great experience

    By Kristian D on 25 May | VERIFIED PURCHASE

    Made the process of buying a car simple. Good selection of cars and helpful and friendly staff. Would definitely use them again and recommend to other people. The car we bought is in very good condition and a service and an MOT before we drove it away. Very happy.

    Reply from Smallbone And Son

    21 Days ago

    Many thanks Kristian for both your valued custom and excellent feedback - we are so pleased you are happy with both your new car and buying experience at Smallbone's! Happy motoring and thank you for recommending our business from Martin and the team at Smallbone & Son Cars.

  • Excellent and utterly reliable

    By Ingrid O on 23 May | VERIFIED PURCHASE

    We are loyal customers and have had excellent service from Smallbones for many years. A pleasure to deal with a family-run business.

    Reply from Smallbone And Son

    on 23 May

    Many thanks Ingrid for your 5 star review and continued loyal custom! Its always been a pleasure to serve you and Eric. Its a beautiful new car you've purchased and we look forward to welcoming you back when its due a service and Mot. Best regards from Martin and the team at Smallbone & Son Cars.