Smallbone And Son
Smallbone And Son
Smallbone And Son Cars has over 90 years experience in the sale of quality cars in the Birmingham area. Founded in 1929 by Percy Smallbone and now in our fourth generation we are the oldest family car business in Birmingham. We pride ourselves on superior customer service.
Services offered
- Car Sales
- Service & MOT
- Recovery
- Warranty
Customer Rating
Customer Reviews (327)
Purchase of Golf
Just bought a lovely little golf from small one for my wife. Very professional family run business and a pleasure dealing with them. Will definitely use them again
Excellent efficient service
Always very efficient excellent service. We have been customers for several years. The local community all use their services and they are highly recommended.
Reply from Smallbone And Son
3 Days ago
Many thanks for your fantastic feedback Seamus! We all very much appreciate your loyal custom over many years and Its an absolute pleasure to serve you and the local community. We look forward to seeing you again when your new car is due a service and Mot. Happy Motoring and best wishes from Phil, Martin ,Vincent and all the team.
First time buyer
This was my first time buying a car, from going for the test drive to picking up the car I couldn’t have had a better experience. The team at Smallbone and Son is brilliant and they are very hard working!
Reply from Smallbone And Son
3 Days ago
Thank you Maddy, High praise indeed. It was our pleasure dealing with you and thank you for a fantastic review. Happy Motoring and best wishes from Martin and the team at Smallbone & Son Cars.
Great from start to finish! Worth the Award 100%
Immaculate! From the first moment we arrived, we were greeted by one of the owners and he showed trust, professionalism and care. He explained things in easy words, the test drive process was smooth. You can feel the spirit of the Family company there and I am confident that if any problems, I can always go back and they will be there to help. I was happy to choose a car and support the local business, especially in such times. I will definitely recommend this place to my friends.
Reply from Smallbone And Son
4 Days ago
Thank you for the time taken to share your experience Kristina, such a lovely review. We're delighted you were happy with our customer service and its great to know you felt the spirit of the family business as we always strive to offer the very best customer experience. It was an absolute pleasure to meet you and members of your family . You have purchased a beautiful car and we hope you enjoy the use of it. Many thanks and please do not hesitate to contact us if we can be of any assistance. Best wishes from Martin and the team at Smallbone & Son Cars.
A well deserved overall five star rating.
My experience to date has been one of complete satisfaction. I have purchased four cars from Smallbone & Son over several years the most recent of which was within the last two weeks. I have always been made to feel a valued customer and the help and assistance received in dealing with the requisite paperwork has been second to none. On every occasion the car purchased was delivered in outstanding condition and in particular with the most recent purchase comprehensive sanitation had been carried out given the current COVID-19 pandemic. I wouldn't hesitate in recommending Smallbone & Son to anyone looking to purchase a car from them.
Reply from Smallbone And Son
4 Days ago
Thank you Mary for your wonderful review. A really detailed review and we are very pleased to read this. We appreciate your repeat business and for highlighting our robust covid precautions and knowing your new car came fully sanitised. You are a very valued customer and please do not hesitate to contact us for any of your motoring needs. Thanks for your recommendation and best wishes from Martin and the team at Smallbone & Son Cars.