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Smallbone And Son

Smallbone And Son

"Smallbone And Son Cars has over 80 years experience in the sale of quality cars in the Birmingham area. Founded in 1929 by Percy Smallbone and now in our fourth generation we are the oldest family car business in Birmingham. We pride ourselves on superior customer service. "

Services offered

  • Car Sales
  • Service & MOT
  • Recovery
  • Warranty

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(261 reviews)
Had an experience with this dealer?

Customer Reviews (261)

  • Family run business with good values

    By Andrew B 2 Days ago | VERIFIED PURCHASE

    Very polite and trusting service. Would highly recommend

    Reply from Smallbone And Son

    1 Day ago

    Many thanks Andrew for your fantastic review and custom. Its most appreciated! Happy Motoring and Best regards from Martin and the team at Smallbone & Son Cars.

  • Serial Customer; My Sixth Car from Smallbone & Son

    By Chris S 9 Days ago | VERIFIED PURCHASE

    I have just bought a 2016 Mazda 2 from Smallbone & Son - clean, newly serviced, new MOT, excellent condition. This is the sixth used car I have bought from Smallbones' since 1996 - all have been reliable, and the part-exchange allowance at each change of vehicle has been fair. They show their stock to potential customers and let them decide whether or not to buy without any attempt at a "hard sell". I also have had each of my cars serviced regularly at Smallbone & Son and have always been very satisfied with their work and advice.

    Reply from Smallbone And Son

    8 Days ago

    Many thanks Chris for your loyal custom and glowing review. Its brilliant to read you've been completely satisfied with the customer service for both car sales and repairs. Thanks also for highlighting our no hard sell approach to car sales as we always strive to offer a relaxing and enjoyable car buying experience and your comments confirm that. The Smallbone family greatly appreciate you and your wife's business over the past 23 years and we will continue to deliver excellent customer service that your accustomed to.

  • Great experience

    By Peter H 11 Days ago | VERIFIED PURCHASE

    Really friendly family run business. I was interested in a particular car which was available and I am now the owner. All done in an unrushed and helpful manner.

    Reply from Smallbone And Son

    9 Days ago

    Many thanks Peter for your valued custom and 5 Star feedback. We're delighted you had a great customer experience delivered in a relaxed and helpful manner. Happy Motoring and best regards from Martin and the team at Smallbone & Son Cars.

  • Excellent service

    By Anna C 12 Days ago | VERIFIED PURCHASE

    Very good service and made to feel comfortable, all questions answered.

    Reply from Smallbone And Son

    11 Days ago

    Thanks very much Anna. I am so pleased you had such an enjoyable car buying experience and found our team so helpful and friendly. Happy motoring and best regards from Martin and the team at Smallbone & Son Cars.

  • Great service

    By Imogen K 16 Days ago | VERIFIED PURCHASE

    Helpful, informative and reliable. Great service, made buying my new car enjoyable. Very pleased with my purchase!

    Reply from Smallbone And Son

    15 Days ago

    Thanks so much Imogen for your fantastic review! We're delighted you are very happy with your car purchase and the customer service you received. Thanks again and best regards from Martin and the team at Smallbone & Son Cars.