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Nicholas Betancourt Ltd

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(20 reviews)
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Customer Reviews (20)

  • Genuine, honest car dealership

    By Richard F on 02 Sep | VERIFIED PURCHASE

    From start to finish the process of purchasing our pride and joy from Nicholas and his team was an absolute pleasure. It's obvious that cars are a real passion of theirs and great care is taken to make sure not only they're in superb condition, but also that the customer is completely happy and any concerns are fully resolved. Nicholas was very helpful, quickly answering any phone calls and questions and accommodated viewings and visits outside of regular hours. I would not hesitate to recommend Nicholas and his team. A very honest and genuine dealership that I'm sure I will deal with again in future.

  • Merecedes ML63 AMG

    By Charles C on 10 Jun | VERIFIED PURCHASE

    I very rarely leave feedback however, in this instance feel it is only fair to share my view as buying a car is a daunting process. Having purchased 20+ cars in the past the experience I have had has been exceptional. The usual concerns one has when purchasing a prestige car (pushy salesman, poorly prepared cars, pressure on extended warranty) couldn't have been further from the truth. The team were polite, professional, courteous and most importantly very honest. The attention to detail when selecting the cars they sell is clear and its refreshing to find a used car salesman who has pride in their product. I am definitely a 'picky' customer but the team were very accommodating and had the same high expectations. Even the small touches of support on where to use for servicing, tyres etc in the local area to courtesy calls a week into ownership show how they focus on the customer experience. I fully expect to be back in the future. Thanks again.

  • Merecedes ML63

    By Charles C on 10 Jun | VERIFIED PURCHASE

    I very rarely leave feedback however, in this instance feel it is only fair to share my view as buying a car is a daunting process. Having purchased 20+ cars in the past the experience I have had has been exceptional. The usual concerns one has when purchasing a prestige car (pushy salesman, poorly prepared cars, pressure on extended warranty) couldn't have been further from the truth. Nicholas and the team were polite, professional, courteous and most importantly very honest. The attention to detail when selecting the cars they sell is clear and its refreshing to find a used car salesman who has pride in their product. I am definitely a 'picky' customer but Nicholas and the team were very accommodating and had the same high expectations. Even the small touches of support on where to use for servicing, tyres etc in the local area to courtesy calls a week into ownership show how they focus on the customer experience. I fully expect to be back in the future. Thanks again.

  • A Breath of Fresh Air

    By Kelly N on 06 Jun | VERIFIED PURCHASE

    Nick is the most genuine car dealer I have had the pleasure of dealing with. In my mind I thought I’d see a couple of cars but as soon as I saw his Audi TT RS and the passion he showed in the vehicle, I was sold. I knew it would be hassle free. And it was a top notch car as he made sure it was. Randomly had a window failure 3 weeks after getting the car, but he was more than happy for me to use my own Audi specialist which is local and made sure it got sorted. Couldn’t recommend a better dealer who knows his cars.

  • Fantastic

    By Craig C on 06 Jun | VERIFIED PURCHASE

    Buying our Mini was nothing but sheer ease, He was very pro active in making sure we were 100% happy not only with the car but with the whole process! He was also efficient and thorough, and if there was anything we wasn’t happy with, he sorted straight away! All our paper work was prepared and waiting on the day of collecting our new car, we literally could not of asked for a easier process, We would 100% use again, highly highly recommend A* cars and Service x