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Guildford Hyundai

Our awards

Highly rated for our customer service 2020

Guildford Hyundai

As a franchised Hyundai dealer, we have a broad selection of used cars, many of which will benefit from the balance of the 5 year manufacturers warranty. Besides the very latest Hyundai models, outstanding service facilities and a reputation for high quality, we also have a selection of quality low mileage competitively priced used cars.

Services offered

  • Used Vehicle Sales

Customer Rating

4.6 out of 5

Rating breakdown

  • Judge Service
    4.6(656 reviews)
Had an experience with this dealer?

Customer Reviews (656)

  • Very satisfied

    By Mr G 2 Days ago | VERIFIED PURCHASE

    I'd certainly recommend Richmond Hyundai Guildford to friends and family because the service was efficient and professional.

  • Very satisfied

    By Mrs Ruth Thorndale on 18 Dec 20 | VERIFIED PURCHASE

    I was happy with the service at Richmond Hyundai Guildford because I felt like the salesman was really interested in whether the car was right for me and making sure the sale went smoothly.

    Reply from Guildford Hyundai

    13 Days ago

    Dear Mrs Thorndale, we are pleased to know that you received exceptional customer service from our team throughout the entire car-purchasing process. Thank you for sharing your experience with others!

  • Very satisfied

    By Mr Stephen Welch on 17 Dec 20 | VERIFIED PURCHASE

    Richmond Hyundai Guildford were great because Nic Martin was so courteous and professional. He didn’t pressure us into anything. Friendly warm guy. He is a credit to Hyundai

    Reply from Guildford Hyundai

    13 Days ago

    Dear Mr Welch, thank you for your kind words! On behalf of Nic and the rest of the team here at Richmond Hyundai in Guildford, enjoy your new car!

  • Very satisfied

    By Mrs Karen Wilson on 30 Nov 20 | VERIFIED PURCHASE

    I'd endorse Richmond Hyundai Guildford because I've bought 3 cars from them now and each experience has been totally satisfactory. The salesmen, Hayder, is very personable and makes the whole experience of buying a car enjoyable.

    Reply from Guildford Hyundai

    on 02 Dec 20

    Dear Mrs Wilson, hearing that you would recommend us to others is the best thing we could hope for! Thank you for your business - we look forward to serving you for many more years to come!

  • Very satisfied

    By Mrs Christie Haslett on 28 Oct 20 | VERIFIED PURCHASE

    I would recommend Richmond Hyundai Guildford to friends and family because Nic Martin was fabulous to deal with, very friendly and helpful.The only 2 frustrations i had with the whole experience was 1 the NLine deal ended 2 days before I enquired about it but was still being advertised on the website! And no-one would honour the deal even though it was still being advertised (known as false advertising) i ended up getting the downgraded model 2 days after the deal ended for the same price the n line was advertised at, this was not great customer service on Hyudai’s part (but not to the fault of Richmond Guildford)Secondly i was told my car would be in within 7 days, it wasn't i was then told it would definitely be in the next week, it wasn’t , and it wasn’t until the following Friday i received it. So nearly 3 weeks. This again was not the fault of Richmond Guildford but that of the delivery company i believe. The overall experience through Guildford Richmond was very good.

    Reply from Guildford Hyundai

    on 28 Oct 20

    Thank you for the honest feedback Mrs Haslett. We are pleased to hear you are happy with the overall experience at Guildford Hyundai, even though there were a few bumps along the road. We hope you enjoy your new Tucson, and hope to see you again in the future!

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.