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Lexus Stoke

Our awards

Highly rated for our customer service 2019

Lexus Stoke

Welcome to Lexus Stoke. Here, we display our new and approved pre-owned Lexus, along with other brands of luxury cars, which were either taken as part exchange or carefully sourced by our expert team. Lexus is an innovative brand and the global luxury car leader in hybrid technology. Multi Award Winning in all areas, from build quality to the distinctive and bold styling, including the amazing ‘2020 Best Manufacturer’ and ‘2020 Best Dealers’ by Auto Express. We strive to deliver an exceptional customer experience every time, so you can trust us to help you find the ideal car, at the right price. We’re proud of our awards and reviews, including the recent Kiwami Award presented to us from Lexus UK, for delivering outstanding hospitality to our customers. You can contact us via phone, email, social media, live chat or WhatsApp (for WhatsApp, send a message to 01782 599200). For your reassurance and protection during COVID-19, we’re going the extra mile – we’ve invested in a unique Sanitisation System which deactivates viruses and removes bacteria, pollen and odours, and gives the car a fresh and clean atmosphere. We have a video to demonstrate this brilliant system on every pre-owned vehicle’s gallery, for your viewing. Based in Stoke on Trent, our Lexus Centre serves customers throughout the United Kingdom and beyond. We look forward to welcoming you to Lexus Stoke.

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.7(50 reviews)
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Customer Reviews (50)

  • Excellent experience - would highly recommend !

    By Ali N on 18 Mar 19 | VERIFIED PURCHASE

    Great service provided by Lexus Stoke! All of the team where very courteous, welcoming and professional! I would highly recommend!

    Reply from Lexus Stoke

    on 19 Mar 19

    Thank you for your review Ali, enjoy that stunning RC300h F Sport and we look forward to seeing you in the future, Kind Regards, Mike, Charlie and Simon.

  • A pleasurable experience

    By James R on 14 Mar 19 | VERIFIED PURCHASE

    Very professional and polite collect our new used car was great took the time to explain all the new features of the car and made it feel special in its own little show room

    Reply from Lexus Stoke

    on 14 Mar 19

    Thanks a lot for your review James, we hope that you both enjoy that stunning CT200h Luxury and we look forward to seeing you soon! Kind Regards, Mike, Charlie and Simon.

  • Lexus Stoke.

    By Angela O on 07 Mar 19 | VERIFIED PURCHASE

    Excellent customer service. Going beyond the call of duty.

    Reply from Lexus Stoke

    on 10 Mar 19

    Thanks a lot for your review Angela, we hope you and David enjoy that stunning IS300h and we look forward to seeing you in the future. Kind Regards, Mike and John.

  • Great service and friendly people

    By Steve T on 07 Mar 19 | VERIFIED PURCHASE

    I have nothing but praise for the help and satisfaction that I received whilst I was shown around the car that I was interested in purchasing.

    Reply from Lexus Stoke

    on 10 Mar 19

    Thank you very much for your review Steve, enjoy that stunning GS300h Premier and we hope to see you in the future, Kind Regards, Mike and Charlie.

  • Would highly recommend Lexus Stoke

    By Alan C on 24 Feb 19 | VERIFIED PURCHASE

    All the staff were extremely helpful and very knowledgeable about the vehicle. They were very patient not at all 'pushy'and so welcoming. Great experience and delighted with purchase of Lexus SC430.

    Reply from Lexus Stoke

    on 24 Feb 19

    Thanks a lot for your review Alan, I think we were all a tad jealous seeing you drive away in that stunning SC430, enjoy it and make sure you pop in for a coffee if you're passing! Kind Regards, Mike, Simon and Charlie.