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Burrows Toyota Doncaster

Our awards

Highly rated for our customer service 2018

Burrows Toyota Doncaster

Burrows Motor Company is a family owned business within South Yorkshire since 1999. Representing 3 automotive brands and with a dedicated used car dealership across 9 locations within Yorkshire and Nottinghamshire, we are large enough to help with any motoring requirements that you may have whilst remaining small enough to retain the family, friendly feel. All our showrooms are NOW OPEN to customers for all your motoring needs, whether that be servicing, MOT, maintenance work, sales or our business centre. Please be aware all customers must now wear a face covering before entering our showrooms. Here at Burrows the safety of our customers and team members is our absolute top priority. That’s why we have introduced certain measures to help protect your safety when visiting one of our showrooms. These strict measures are in place in every dealership and workshop to ensure the safety of everyone there, both staff and customers. Below are the steps Burrows have taken to increase customer safety during your showroom visit:

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Warranty
  • Finance
  • Motability
  • Accessories
  • Vehicles Wanted
  • Communications
  • Part Exchange

Customer Rating

4.4 out of 5

Rating breakdown

    4.5(57 reviews)
  • AutoTrader
    4.2(14 reviews)
Had an experience with this dealer?

Customer Reviews (71)

  • Best car dealership

    By Tina B on 21 Feb 18 | VERIFIED PURCHASE

    I couldn’t ask for more bought my Toyota aygo from Burrows Toyota Doncaster they provided excellent service from the beginning to the end. I had two test drives before I decided to purchase the car and at no point was i rushed or felt pressure to purchase.

    Reply from Burrows Toyota Doncaster

    on 22 Feb 18

    Thank you for the excellent review Tina!

  • Great if no problem

    By Dawn T on 02 Oct 17 | VERIFIED PURCHASE

    Initial impressions were very good. Not pushy. Very good test drive. Lost a star for three attempts to get paperwork right and continually looking at his watch. Lost another star for selling a high mileage car with poor service history and not disclosing this. Lost third star for not providing written confirmation as to whether this affects warranty. Many verbal assurances that it hasn't affected warranty. According to service book the warranty should now be invalid so I requested written confirmation of the verbal assurances. Received phone call after first email telling me that service manager was on holiday but that there was no problem regarding warranty. Also found out they'd missed my complementary pack of Gen3 products. 2 weeks later I sent email to the manager. No reply. Last week went in personally. Got my free pack of products. Salesman very apologetic. He spoke to boss. Assured written confirmation that the warranty is intact will be forthcoming. Still waiting. Be careful.

  • excellent experience

    By Peter R on 30 Sep 17 | VERIFIED PURCHASE

    very pleasurable and calm no panic experience from all your sales people

  • Main dealer quality came through in the end

    By Alan T on 28 Sep 17 | VERIFIED PURCHASE

    Vehicle was presented very well. Salesman Matt Bell was very professional, responsive to queries but never tried to push for a sale. Sales manager Sheila Randall also very pleasant and easy to deal with. Had a minor problem with the front lights three days after picking the car up, the service department couldn't have been more helpful and sorted it while I waited on the day I reported the fault. With two years Toyota warranty, the Toyota reputation for reliability and breakdown cover thrown in it all gives me the peace of mind I need as I use the vehicle for work. I looked at other examples of the model I bought at other (non Toyota) dealers but to be honest just wasted my time, none were in the same league and any marginal savings would pale into insignificance compared to the main dealer warranty etc. Overall a very pleasant experience, buy with confidence from this dealership, highly recommended.

  • Polite and helpful staff

    By Ivan I on 12 Sep 17 | VERIFIED PURCHASE

    I alwais get good offers and excellent service there