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E M G Motor Group Thetford

Our awards

Highly rated for our customer service 2020

E M G Motor Group Thetford

The Kia Approved Used Car Programme is your assurance that every Kia Approved used car has been prepared to exacting standards. Every Kia Approved programme car will have been through a rigorous pre delivery check and appropriate service and you will also receive an extensive array of specific programme benefits.

Services offered

  • Used Vehicle Sales

Customer Rating

4.8 out of 5

Rating breakdown

  • Feefo
    4.8(94 reviews)
  • AutoTrader
    5(2 reviews)
Had an experience with this dealer?

Customer Reviews (96)

  • Bad

    By Mr Rawlings on 13 Dec 19 | VERIFIED PURCHASE

    Car bought in july, returned 3 times with same fault however still not fixed, resulting in myself taking car elsewhere. Fault fixed in an hour but costing me money. Emg aftersale service very disappointing, I'm out of pocket due to cost of loan cars and to to get her fixed. Contacted garage with regards to this and they failed to respond....

  • Excellent

    By Anonymous on 27 Nov 19 | VERIFIED PURCHASE

    Very helpful and friendly service. We were provided with hot drinks on arrival which was very welcome after a long journey.

  • Excellent

    By Mrs Scaife on 01 Nov 19 | VERIFIED PURCHASE

    Again went to EMG in Thetford to change my car to automatic for first class service from Eric got everything I wanted plus more would recommend this car sales to everyone

    Reply from E M G Motor Group Thetford

    on 05 Nov 19

    Thank you again for taking the time to let us know how we did. EMG Customer Care Team

  • Excellent, would recommend

    By Mr Clover on 09 Oct 19 | VERIFIED PURCHASE

    This was my first time buying a car from a main dealer, and the whole experience was excellent from start to finish, very friendly, helpful and knowledgeable . On the day of hand over the vehicle was wonderfully prepared, very clean and ready to go!

  • Excellent

    By Anonymous on 03 Oct 19 | VERIFIED PURCHASE

    Sales representative very professional and explained and demonstrated all aspects of the sale to a very high standard

    Reply from E M G Motor Group Thetford

    on 08 Oct 19

    Thank you again for taking the time to let us know how we did. EMG Customer Care Team