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Citygate Skoda Watford

Rating: 4.7/5(171 reviews)
Approved SKODA Retailer
Click & Collect Available
Home Delivery Available

Get in touch

Address

  • 69 Chalk Hill
  • Watford
  • Hertfordshire
  • WD19 4BY

Opening hours

Closed
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00

About us

At Citygate, our commitment to you is to maintain the highest possible dealership standards at all times. Whether you’re searching for a new vehicle, one of our used vehicles or having your vehicle serviced with us, we pride ourselves on our excellent customer service, knowledge and expertise to assist you in every possible way.

Approved SKODA dealer

This retailer is part of the Skoda UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

To ensure the safety of customers and employees, we have implemented significant changes to our facilities and operating processes.

-All staff members temperatures are checked on a daily basis ...

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Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Part exchange
  • Finance services
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Servicing
  • Approved Workshop
  • Bodyshop
  • Motability
  • Rental/Car hire
  • Tyre fitting & repairs

Location

Address

  • 69 Chalk Hill
  • Watford
  • Hertfordshire
  • WD19 4BY

Contact us

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171 customer reviews

171 customer reviews

  • Jon Berwick04 May
    5.0

    VERIFIED PURCHASE

    Great service from Sales representative…

    Great service from Sales representative Harriet .Went the extra mile. Would definitely recommend Citygate Watford

    Citygate Skoda Watford07 MayDealer reply

    Good Morning Jon, thank you for your lovely words and positive feedback on Harriet and our sales team here at Citygate Skoda Watford! Thank you for your business and we look forward to seeing you again in the future! Kind regards, Holly.

  • Sashant Karkhanis22 Apr
    4.0

    VERIFIED PURCHASE

    Very good service and pleasant staff but more can…

    Very good service and pleasant staff. Only one thing I would say is that the dealership needs to provide a lot more information on how to source EV chargers and the quirks of driving an electric or hybrid vehicle. I understand that during the pandemic the personal touch is difficult but more can be done even if explained over the phone or via zoom

    Citygate Skoda Watford25 AprDealer reply

    Good Morning Sashant, thank you for your kind words on our customer service and staff here at Citygate Skoda Watford. We appreciate your feedback regarding the limited information you received on your electric Skoda Superb Hatch and it is something we are keen to improve to ensure our customers are guaranteed the best experience going forward. If you have any other queries or feedback, please contact us at customerloyaltyteam@citygate.co.uk and we will support you in any way we can. Kind regards, Holly.

  • Colin18 Mar
    5.0

    VERIFIED PURCHASE

    Excellent experience purchasing my new…

    Excellent experience purchasing my new Skoda Karoq at Citygate Watford. Alanah was our salesperson and she was lovely - nothing was too much trouble and any issues were quickly and efficiently solved. I would also like to thank Mohammed who also contributed to the excellent experience of my purchase and I would not hesitate in recommending Citygate Watford to any potential purchaser.

    Citygate Skoda Watford18 AprDealer reply

    Good Afternoon Colin, thank you for the five-star review and positive feedback on our team here at Citygate Skoda Watford. We are glad you enjoyed your time with us here and we trust you are still loving your Skoda Karoq! If you require any assistance, please do not hesitate to contact us. Many thanks, Holly.

  • Mrs Wain18 Mar
    5.0

    VERIFIED PURCHASE

    Absolutely outstanding service from Timothy

    Absolutely outstanding service from Timothy. My first ever new car purchase and he made it so easy. I live 2hrs from the garage and that didn’t phase Timothy, his communication was just excellent and he bent over backwards in sourcing me a car all the way from Scotland in the height of a pandemic! When I collected the car, Tim was there to greet me and Dave was given the task of showing me the car and gave us a guide to all the gadgets in the car. He had the patience of a saint! The whole thing was seamless, and the level of customer service was just brilliant. I would like to add that I have two Skoda garages closer to me and I’d 100% use Watford again!

    Citygate Skoda Watford18 AprDealer reply

    Good Afternoon, thank you for your five-star review and positive feedback on our staff here at Citygate Skoda Watford. We trust that you are still loving your Kodiaq and we look forward to seeing you again soon! Please do not hesitate to contact us if you have any queries or require any assistance - we are always more than happy to help! Kind regards, Holly.

  • Gill Yentis 18 Mar
    3.0

    VERIFIED PURCHASE

    Overall 1st service was good

    Generally the service was good. Booking was good. Courtesy car was supplied. The two problems I was having weren't resolved though. Noisy windscreen wipers still continue to be shuddery and the brakes still continue to make a noise when in reverse

    Citygate Skoda Watford18 AprDealer reply

    Good Afternoon Gill, we are sorry we did not achieve the five-star expereince we strive for here at Citygate Skoda Watford. If you could forward me the details of this issue to customerloyaltyteam@citygate.co.uk, I can investigate why the problems with the car are still ongoing for you. Many thanks, Holly.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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