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Norman Motors (Poole)

Our awards

Highly rated for our customer service 2020Retailer awards 2020 finalist

Norman Motors (Poole)

"Norman Motors is Dorset’s oldest family run used car dealership celebrating 65 years in business. For us it is all about reputation. Our success has been built on customer loyalty and recommendations, honesty and integrity and through offering a first-rate standard of customer service. We are proud of our 5-star Auto Trader rating and being a Which? Trusted Trader. We care passionately about the quality of our cars, selling premium, pre-owned vehicles which are checked and prepped to a very high standard. We have a no-pressure sales policy and our team are always on hand to offer any information and advice. After sales is equally important. Our Optimum/Optimum Plus warranty is one of the best on the market giving you peace of mind. Competitively priced extended warranties are available, giving you a level of protection that closely matches new car warranties. You can also further protect your purchase with GAP and RTI cover, plus LifeShine paint and upholstery cover. With a fast turnover of stock, you’ll discover over 150 prime used cars on display at our two main dealerships in Bournemouth and Poole. At Norman Motors we have our own in-house valeting team who ensure all vehicles presented on the forecourt have been thoroughly checked and presented to you in excellent condition. Our Bosch Service centre is equipped with all the latest diagnostic and repair equipment, with a team of highly skilled technicians. For help with purchasing your car we have competitive finance arrangements via Moto Novo Finance which has a reputation for being the best within the British used car industry. Talk to our sales team or apply online for a quick decision. A 2-month payment holiday is available at the time of purchase.

Services offered

  • Full HPI Finance & Insurance check, Minimum 6-month Optimum/Optimum + warranty (including roadside/European assistance), Extensive pre-delivery inspection, Serviced as required by our Bosch trained technicians, Which Trusted Trader, 65 years trading as a family business, Flexible finance packages available, Check out our 5* reviews

Customer Rating

4.9 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (165)

  • Car purchase

    By Robert M on 04 Dec 18 | VERIFIED PURCHASE

    All very efficient. Car was immaculate and was as described. I can certainly recommend this garage.

  • Buying a used car

    By Dexter P on 27 Nov 18 | VERIFIED PURCHASE

    Fantastic service and care. The premier used car dealer in Bournemouth and Poole without a doubt. Aftercare second to none. Far better than the vapid blingy showy but shallow and transparent main dealers.

  • First class service

    By Natalie E on 26 Nov 18 | VERIFIED PURCHASE

    First class service from this family run garage. Would highly recommend them.

  • Friendly, helpful people at Norman motors

    By Luke N on 13 Nov 18 | VERIFIED PURCHASE

    Norman motors were the easiest and most efficient garage I have dealt with. They made the process of buying a new car very easy and straight forward, they were very accommodating, helpful and honest. I would certainly recommend them to others. Very good service indeed.

  • Excellent service from start to finish.

    By PAUL P on 05 Nov 18 | VERIFIED PURCHASE

    Truly excellent service from a highly knowledgable and friendly sales team who sold me a car perfect for my needs and budget.