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Norman Motors (Bournemouth)

Our awards

Highly rated for our customer service 2020Retailer awards 2019 winner

Norman Motors (Bournemouth)

Norman Motors is Dorset’s oldest family run used car dealership celebrating 65 years in business. For us it is all about reputation. Our success has been built on customer loyalty and recommendations, honesty and integrity and through offering a first-rate standard of customer service. We are proud of our 5-star Auto Trader rating and being a Which? Trusted Trader. We care passionately about the quality of our cars, selling premium, pre-owned vehicles which are checked and prepped to a very high standard. We have a no-pressure sales policy and our team are always on hand to offer any information and advice. After sales is equally important. Our Optimum/Optimum Plus warranty is one of the best on the market giving you peace of mind. Competitively priced extended warranties are available, giving you a level of protection that closely matches new car warranties. You can also further protect your purchase with GAP and RTI cover, plus LifeShine paint and upholstery cover. With a fast turnover of stock, you’ll discover over 150 prime used cars on display at our two main dealerships in Bournemouth and Poole. At Norman Motors we have our own in-house valeting team who ensure all vehicles presented on the forecourt have been thoroughly checked and presented to you in excellent condition. Our Bosch Service centre is equipped with all the latest diagnostic and repair equipment, with a team of highly skilled technicians. For help with purchasing your car we have competitive finance arrangements via Moto Novo Finance which has a reputation for being the best within the British used car industry. Talk to our sales team or apply online for a quick decision. A 2-month payment holiday is available at the time of purchase.

Services offered

  • Full HPI Finance & Insurance check, Minimum 6-month Optimum/Optimum + warranty (including roadside/European assistance), Extensive pre-delivery inspection, Serviced as required by our Bosch trained technicians, Which Trusted Trader, 65 years trading as a family business, Flexible finance packages available, Check out our 5* reviews

Customer Rating

4.9 out of 5

Rating breakdown

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Customer Reviews (260)

  • No change of ownership

    By Halima U on 28 Jan 19 | VERIFIED PURCHASE

    No change of ownership of car. Can't use features like volvo on call.

  • Love my car

    By Jennifer W on 26 Nov 18 | VERIFIED PURCHASE

    Great experience at Norman motor's. Very happy with my car.

  • Norman Motors are great!

    By Wendy M on 17 Nov 18 | VERIFIED PURCHASE

    I have bought my last three cars from Norman Motors and they also service my car. I have introduced them to close friends who are also very happy with their service. They are very genuine and as a lady alone I find them reliable, fair and helpful. I would not go elsewhere now for either car purchases or services. They were very fair with the trade in for my previous car and took time to acquaint me with my new car. I will always recommend this company.

  • Norman Motors - a pleasure to do business with!

    By John C on 16 Nov 18 | VERIFIED PURCHASE

    I was very pleased with the service I received from Norman Motors.From my initial enquiry, every call was answered efficiently, often by different team members but each equally proficient and professional. When I visited the garage, the sales person was very welcoming, and was totally up to speed with the specification of the car and its history. There was no pressure, and the warranty and finance packages were fully and clearly explained. It is reassuring to know that privately owned garages such as Norman Motors still exist and maintain good old fashioned service. I would not hesitate to use Norman Motors for my future motoring needs.

  • Used audi a5 from Norman motors

    By David R on 16 Nov 18 | VERIFIED PURCHASE

    Wasn't looking for any specific car, and was very impressed at Norman motors approach, they were helpful honest and never once pushy towards a single vehicle! We were given sets of keys for any car we wanted to look at and we're left to our own devices, once we found 1 that suited our needs, a test drive was sorted and we were allowed to take the car out alone which was so nice as we were able to park up and inspect the car alone, even when we returned there was no hard pressure to buy or haggle, he merely asked what we thought of the car. I cannot recommend Norman motors enough.