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The Professional Car Agents Ltd

Rating: 4.9/5(279 reviews)

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Address

  • 12 NEWNHAM ROAD
  • Plymouth
  • Devon
  • PL7 4AW

Opening hours

Not provided, please contact the dealer

About us

The Professional Car Agent is an independent used car dealer based in Plymouth. We're nationally recognised in the used car industry as we're a multi award winning car dealer. We recently won best customer care in November 2019 at the prestigious car dealer awards in London. Here at The Professional Car Agent, we pride ourselves on always putting the customer first. We are rated 5* on Trustpilot and have gained over 400 online reviews across multiple platforms which shows how much effort and…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

We have taken many measures to ensure your safe when you visit The Professional Car Agent. This includes sanitising stations at both entrances of the building, sneeze screens at every customer facing desk, glove station for test drives and signage throughout the building to remind people to obey the 2m distance rule.

AutoTrader awards

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279 customer reviews

4.9 out of 5

279 customer reviews

  • customer2 Days ago
    5.0

    VERIFIED PURCHASE

    I can not recommend these guys enough!

    I can not recommend these guys enough!!!! They are so helpful and friendly and made everything possible to get my dream car! Thank you again!

  • Mark Glanville2 Days ago
    5.0

    VERIFIED PURCHASE

    I would use them again

    Very good painless from start to finish.. Very professional and friendly..

  • Mr Tidball2 Days ago
    5.0

    VERIFIED PURCHASE

    Absolutely excellent service from start…

    Absolutely excellent service from start to completion can’t recommend them highly enough

  • Paul & Fran 11 Days ago
    5.0

    VERIFIED PURCHASE

    Fantastic garage and Service

    Fantastic garage and Service - Highly Recommend. We was looking to purchase a new car to start our new driving business, so we needed to choose a reliable and trustworthy garage. We noticed online that The Professional Car Agent (PCA) had a car that was perfect for our needs. After seeing they had very good reviews online - we felt comfortable to potentially purchase a vehicle from them - so so glad we did. Having visited many other garages and encountering many 'pushy' sales people - including one guy who literally chased us out the car park offering a lower price if we purchased the car there and then, We were extremely impressed at the professional, calm and relaxed manner in which we were treated by PCA. Having viewed and test drove the car - there was no big push and we made it known we were going away to think about it. (No follow up pushy emails or calls). Several days later we agreed a great price for the car - and despite Lock Down Part 3 starting the day after we…

    The Professional Car Agents Ltd5 Days agoDealer reply

    Good afternoon, Thank you so much for your fantastic review - we really appreciate all your kind words and feedback and we hope you're enjoying your car! Many thanks, The Car Agent Team

  • Hannah 25 Days ago
    5.0

    VERIFIED PURCHASE

    Excellent service from start to finish

    Excellent service from start to finish! Spoke with Luke who found my perfect car and deposit paid within two hours of the initial call and was able to collect my new car within a week. Would recommend to anyone looking for a new car.

    The Professional Car Agents Ltd22 Days agoDealer reply

    Hi Hannah, Thank you for the 5* review - we really appreciate your feedback and we hope you enjoy your new car! Many thanks, James

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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