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Mercedes-Benz Of Derby

Rating: 4.2/5(184 reviews)
Manufacturer Approved Dealer.
Price checked to market
Aftersales facilities

Get in touch

Address

  • 7 St Christopher Way
  • Pride Park
  • Derby
  • Derbyshire
  • DE24 8JY

Opening hours

Closed
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00

About us

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

The Team at Inchcape are still on hand to support you with all your vehicle needs. Whilst our showrooms are temporarily closed for physical visits, we can still facilitate buying your new vehicle remotely and you can reserve the vehicle of your choice from just £99 online or over the phone.

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Location

Address

  • 7 St Christopher Way
  • Pride Park
  • Derby
  • Derbyshire
  • DE24 8JY

Contact us

Need to reach us quickly?

Call or live chat with us to get a quick response to your query.

Send a message

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184 customer reviews

184 customer reviews

  • Mrs Thomas05 Apr 19
    3.0

    VERIFIED PURCHASE

    Will never go to Inchcape Derby ever again

    Love the car. Good service whilst looking at it, good test drive. Once we had shaken hands on the deal it all went downhill. My trade in car had a pcp arrangement, the sales person said he would ring me with the settlement figure - didn’t happen. He also promised to e mail the “order” (all the financial info) the next day. - didn’t happen. I had to make several calls to finally get both of these, which was finally sorted by another of his colleagues. When we were arranging the pickup date, I asked if he would ensure it was filled up with fuel on collection, which we would pay for (I live 80 miles away & therefore not familiar with the Derby area)- didn’t happen. I have a private number plate which he said he would have plates made to fit the merc - didn’t happen. When I first viewed the car I checked to ensure the tyre kit was there, but when I got it home it was missing, so rang aforementioned sales person who texted back to say he would get one & post it to me. 3 days later I text …

    Mercedes-Benz Of Derby07 Apr 19Dealer reply

    Hello Mrs Thomas, this is not what we hope to achieve at Inchcape Plc, please do make contact with us here at tellusmore@inchcape.uk should you require any assistance, please do accept our apologies.

  • Mr. Kevin White22 Mar 19
    5.0

    VERIFIED PURCHASE

    Excellant service, 5 stars

    5 stars: Excellent – no reservations, I would recommend this company to anyone.

    Mercedes-Benz Of Derby23 Mar 19Dealer reply

    Hi Mr. Kevin White, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

  • Lynne Christie18 Mar 19
    5.0

    VERIFIED PURCHASE

    Great service

    Great service, friendly staff, no hard selling. Took time to really explain exactly what all the features were and went over them again before I drove away. Would have no hesitations in recommending Inchcape Derby.

    Mercedes-Benz Of Derby20 Mar 19Dealer reply

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • Jerald Marozo13 Mar 19
    4.0

    VERIFIED PURCHASE

    service for my Mercedes E220

    Received good customer care, job was done while waiting and it din't take long,

    Mercedes-Benz Of Derby15 Mar 19Dealer reply

    Jerald Marozo, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • Phil S13 Mar 19
    5.0

    VERIFIED PURCHASE

    Car buying as it should be!

    I have just purchased a new vehicle from Inchcape Mercedes-Benz of Derby and found the entire process a delight. The showroom was immaculately presented and all the staff professional and courteous. The sales team offered an excellent deal on both my new and trade in vehicles from the outset unlike my previous experiences at other dealerships where a continual battle would be necessary over days or weeks to get a reasonable deal. The sales consultant - Mark Rose was most knowledgeable and a pleasure to deal with throughout, answering any questions, giving a detailed explanation of my new vehicle's controls on the day of collection and phoning me the next day to ensure all was well. This was my first ever Mercedes purchase so whether this level of service is true of any Mercedes dealership I couldn't say but either way I would have no reservations in recommending Inchcape Mercedes-Benz of Derby to anyone looking to purchase a Mercedes in the future.

    Mercedes-Benz Of Derby15 Mar 19Dealer reply

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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