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Donnelly Fiat Mallusk

Donnelly Fiat Mallusk

"Donnelly Group commenced in 1947, when Mr Peter Donnelly started a vehicle repair and taxi business in Caledon, on the border ofCo. Tyrone and Armagh. From there, The Donnelly Group has become the largest independent family owned motor retailer in Northern Ireland, with a workforce of over 700 people. With 9 locations across Northern Ireland, our customers’ needs can be respondedto quicker and with more convenience than anyone else."

Customer Rating

4.9 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (78)

  • fiat 500 x

    By Mrs Jennifer Townsley 2 Days ago | VERIFIED PURCHASE

    We picked up our fiat 500 x and were told we would get a full tank of petrol, there was actually only half a tank, also they said car had be valeted but to be honest it was very dirty inside the more we had a look at it when we got home. Also no after call to see how we were getting on.

    Reply from Donnelly Fiat Mallusk

    Today

    Hi Jennifer, Thank you for your review. With regards to your other comments, we are sorry to hear this. A member of management will be giving you a call later today to discuss this with you directly and get this resolved. Many Thanks, Donnelly Group.

  • From the moment I set out on the…Fiat 500 popstar…

    By Mrs Eileen Stewart 6 Days ago | VERIFIED PURCHASE

    From the moment I set out on the forecourt I felt this was the place to buy my car. The rep was warm friendly informative yet not pushy. I got all the help I need and a trial run in the car. We headed to look elsewhere but was drawn back to make my purchase there. I arrived to pick the car up and have never looked back . Thank your

    Reply from Donnelly Fiat Mallusk

    3 Days ago

    Hi Eileen, Thank you so much for sharing your review . Our goal is customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We will be sharing your feedback amongst our team. Enjoy your new Fiat 500 Popstar and please come visit us again soon! Many Thanks, Donnelly Group

  • Excellent Service as usual…

    By Complete Clean NI 8 Days ago | VERIFIED PURCHASE

    Micheal & Cory both provided excellent service and all carried out with the usual speed and efficiency. The reason i only use Donnelly Group now for all vehicle purchases

    Reply from Donnelly Fiat Mallusk

    2 Days ago

    Thank you for your review. We are delighted to hear this feedback and will be sure to pass your comments onto Michael & Cory. Many Thanks, Donnelly Group

  • Purchase of Fiat 500.

    By Mr Jim McGurk 9 Days ago | VERIFIED PURCHASE

    Our salesman Kori was very attentive and pro active from our first visit to your showroom through to the after sales call. He made everything very straight forward. I would Donnelly Group for Fias.

    Reply from Donnelly Fiat Mallusk

    2 Days ago

    Hi Jim, We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Donnelly Fiat Mallusk. We wish you safe travels in your new Fiat 500 and look forward to seeing you again soon! Kind Regards Donnelly Group

  • I cannot praise the staff enough....

    By Mr Malachy Donnelly 9 Days ago | VERIFIED PURCHASE

    I cannot praise the staff enough..... Such customer care and attention to detail. I will definitely be recommending Donnelly Group, to my friends and family. I would especially like to mention Laura Beth who looked after myself and husband so well, she is a great asset to your business! I also want to say a big Thank you to Michael, a true gentleman! It was a pleasure doing business with you both!

    Reply from Donnelly Fiat Mallusk

    2 Days ago

    Hi Malachy, On behalf us all of us at Donnelly Group, I would like to thank you for sharing this great review. We will be sharing your feedback with Laura-Beth and the team. Enjoy your new vehicle and please come visit us again soon! Many Thanks Donnelly Group.