Customer Reviews (4)
Shocking after sales and service
If I could give minus stars I would. Don't get me wrong, the Motability specialist is fantastic. However the after sales and servicing department are absolutely atrocious. It's like once you've bought the car they just don't care. It is very hard to get through and once you do the person you need to speak to is ALWAYS on the other line. You're promised a callback but they NEVER materialise. You call back (2 hours later) and guess what? THEY'RE BUSY AGAIN AND WILL CALL BACK.
Could not fault Evans Halshaw what so ever. What a great guy my dealer was. He got straight to business and got the job done straight away. Thanks guys.
Good service and approachable Salesmen
Went to the Newport Rd branch to buy my first car. There is a warm and friendly atmosphere there and Staff were quick to offer any assistance upon arrival. I dealt with Salesman Rob who was very helpful. He explained everything throughly and answered all my questions I had (there was a few because I was buying my first car)! He was funny and relaxed which put me at ease on the test drive and throughout the process. He made sure everything was prepped and ready to so that I was able to drive away happy on collection day! Amazing service, I’d definitely recommend Evans Halshaw.
I bought a Renault Kadjar from Evans Halshaw in Cardiff for my wife. Great friendly service from all staff within the dealership. Would highly recommend them to friends and family