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Burns Garages

Rating: 4.9/5(67 reviews)
4th Generation Dealer Est 1918
Experienced Technicians
Complete Customer Satisfaction

Get in touch

Address

  • Canal Street
  • Congleton
  • Cheshire
  • CW12 3AA

Opening hours

Closed
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
SaturdayClosed
SundayClosed

About us

Welcome to Burns Garages LTD of Congleton, Cheshire. We are a fourth generation family owned business established in 1918 by the Current Owner`s Great Grandfather. Robert Burns has a dedicated team on hand to help with all of your motoring needs. If it is Brand New Ford then Neil and Ged are on hand to help. Our highly prepared Used Ford`s are on displayed outside with Karl and Ashley looking over our stock of 70 Used Ford`s and Non Ford Vehicles. If your looking to keep your vehicle in top…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

** 4th January 2021 Lockdown Update ****...

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Our services

Business

  • Click and collect
  • Home delivery
  • Part exchange
  • Finance services
  • Extended warranties
  • Car buying
  • Part-ex price guarantee

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67 customer reviews

67 customer reviews

  • William T16 Dec 20
    5.0

    VERIFIED PURCHASE

    From interest to purchase - no complaints!

    A fantastic experience with Burns Garages - the Used Car Sales team were at all points very helpful and informative, as well as being more than capable of fielding any queries about the vehicle in which I was interested. Despite the constraints of national lockdown preventing an initial viewing, the process thereafter was entirely without issue - with the garage even going out of their way to offer a weekend test drive at short notice. Arranging part exchange, followed by vehicle pickup was also incredibly simple, and all done at my convenience. I am exceptionally impressed with the level of customer service provided by Burns Garages, and would recommend them to anyone interested in dealing with a truly professional organisation and well regarded family business. Thank you!

    Burns Garages18 Dec 20Dealer reply

    Thank your for the 5 Star Review on your recent purchase from Burns Garages. We do appreciate your business and look forward to seeing you in the future. Enjoy your new car its a fantastic example.

  • Malcolm D03 Jul 20
    5.0

    VERIFIED PURCHASE

    A Perfect Experience!

    I actually enjoyed the whole experience from the initial enquiry stage right through to the delivery of the car I purchased. Great communication throughout. It was obvious that nothing was too much trouble. Every query was answered quickly & every request was fulfilled. I have no hesitation in recommending Burns Garages to anyone.

  • Darren W27 Jun 20
    5.0

    VERIFIED PURCHASE

    Excellent experience buying my new car

    I live in the Isle of Man. I found the car I wanted contacted and spoke to the salesman Karl who was really helpful. I explained I couldn’t come and view or test drive and asked him for a honest description of the car. Karl recontacted me with 15mins and gave me a detailed description of any imperfections on the car which were minimal. Only some minor scratches which they polished out. Car was delivered to me within a week this included delivery to Heysham Port organized by Karl, and the car was put on the boat. Brilliant service I would recommend to anyone. I would use them again definitely.

  • Oliver C16 Jun 20
    5.0

    VERIFIED PURCHASE

    Most pleasent car purchase ever

    Found the vehicle we were looking for via autotrader and was able to quickly arrange a test drive and purchase. The sales rep was incredibly personable, happy to answer any questions we had, well informed about the car and all the features it had and didn't in any way try to push extra sales on to us. Despite being 30 miles away, certainly wouldn't hesitate to use Burns Garages again following this experience

  • Jean B15 Jun 20
    5.0

    VERIFIED PURCHASE

    The easiest used car purchase ever

    Purchased a used car - super service and attention to detail

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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