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E M G Motor Group Cambridge

Our awards

Highly rated for our customer service 2020Retailer awards 2020 finalist

Services offered

  • Used Vehicle Sales

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.8(21 reviews)
  • Feefo
    4.6(78 reviews)
Had an experience with this dealer?

Customer Reviews (99)

  • Excellent customer service!

    By Anonymous on 14 Jan | VERIFIED PURCHASE

    We had a lot of difficulty finding the right car for our family and had gone through multiple dealerships. Although we didn't find the right fit the first go, James called us straight away when one arrived that he thought we would like. He was right, and we ended up purchasing it. From the test drive to the paperwork, James made it an easy process for us and offered excellent service. He was very thorough! I highly recommend him and this business for any vehicle purchases!

  • 10/10 ... what a great team !

    By Mrs Tanya Marshall on 28 Nov 19 | VERIFIED PURCHASE

    Cannot fault their customer service, was offered a cup of tea while I was waiting. Tony was very attentive, welcoming and polite. A huge asset to the company. I will absolutely be back. Many thanks for the brilliant service.

  • Thank you Jay!

    By Anonymous on 16 Nov 19 | VERIFIED PURCHASE

    We bought a Kia Nero (ex demo) from EMG Cambridge two weeks ago. We would like to compliment Jay James on his excellent service. He was professional, competent and friendly; it was a pleasure to do business with him. Pat and Don Hutchinson.

    Reply from E M G Motor Group Cambridge

    on 21 Nov 19

    Thank you again for taking the time to let us know how we did. EMG Customer Care Team

  • Very honest and approachable staff. Good prices...

    By Mr Downing on 02 Nov 19 | VERIFIED PURCHASE

    No hard sales pitch, they listen to your needs and concerns and don't just tell you what you want to hear. Refreshing approach and good dealing with Tom 👍

    Reply from E M G Motor Group Cambridge

    on 05 Nov 19

    Thank you again for taking the time to let us know how we did. EMG Customer Care Team

  • Excellent

    By Mr Wilby on 01 Nov 19 | VERIFIED PURCHASE

    Jay James customer service in regard to buying the car was exceptional, he explained all the details of the car in a not too technical way which help me decide on purchasing the Mazda 2. Overall his customer service was exceptional from start to finish.

    Reply from E M G Motor Group Cambridge

    on 05 Nov 19

    Thank you again for taking the time to let us know how we did. EMG Customer Care Team