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Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    4.4(13 reviews)
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Customer Reviews (13)

  • Good Experience

    By cassiano E on 12 Feb

    Very nice clean car, great service and friendly staff, A+++

  • Geart service

    By Oliveria L on 26 Jan

    Absolutely fantastic and 100% satisfied with this dealer, we request them to find a car for us, which is very rear in the uk and they find it within 2 weeks, geart car nice condition Recommendation yes and i already recommended to my friend

  • Brilliant service & car like Brandnew

    By sana A on 11 Jan

    we bought second car from citi auto, excellent car with decent mileage and reasonable price, excellent service honest & knowledgeable salesman, all nice car collection and nice location

  • Terrible after service

    By Carol S on 09 Jan

    4 Jan 2019 since I bought my car from Citi Autos LTD in 2017 I have had nothing but problems with it, major parts needed replacing. The car was taken back a few months after getting it with a continous noise and all they done was hit the wheel with a hammer. All my wheels were buckled and needed to be replaced and my spare wheel was the wrong size. In total the car has had about £1,400. 00 worth of work. I would advise anyone looking for a car avoids Citi Autos LTD.

    Reply from CITI AUTOS

    on 10 Jan

    we don't understand why customer give us bad feedback, car was sold 14months ago, at the time of sale car was in perfect order not a single problem was there, and customer was very happy, we gave 1month warranty free, question is if the problem was there why the customer not contact us first 6month, secondly we check the MOT history, Last MOT done by customer 6 month ago which clearly shows there was no any advisory, thats means car was in good condition, after 14 month they realise the fault was there, this is absolutely not good, all of our customer are very happy and best customer service is our main priority.

  • Excellent service

    By C J on 04 Jan

    We bought recently honda from citi autos they are very helpfull excellent car same as described best customer service my daughter very happy hightly recommended