Customer Reviews (65)
Excellent customer service
Came to view car, received an excellent customer service from Sales Executive Matt. I would highly recommend to anyone!
Superb Friendly Service
We bought a Dacia Duster from Monarch via an AutoTrader advert and the whole process has been an easy pleasant experience. The salesman responded to my Autotrader enquiry immediately, even though it was 10pm, and agreed immediately to our request for home delivery on a Saturday morning due to Covid concerns. Everything was efficiently arranged during a friendly exchange of emails and the car was delivered (via transporter) within the week with a new MOT, spotlessly clean inside and out and with a courtesy bottle of sanitiser left in the car. Faultless experience! I'd give more than 5-stars if I could, and would recommend them to anyone looking for a car and a hassle-free experience.
Excellent service received
Stress free sale and very helpful from start to finish. The delivery was a really smooth process too! Thanks to the guys! I love my car.
Took all the stress out of the purchase
Quite stressful searching for a car during Lockdown but Matt was understanding and extra helpful, making a special video and scanning vehicle docs for me to look at. Delivery and service perfect! I don't want to buy another car any time soon, but happily recommend Monarch to others!
Excellent all round
Amazing communication. Car as described and great value for money. Would definitely recommend this company.