Customer Reviews (6)
New Vans for ASAS Gate Automation
Commercial vehicles purchased. Big Van World have supplied us with he firms vehicles over the last 7 years. We have recently purchased two more. They are always fair & would be our 1st call for future purchases.
Highly recommend big van world.
Excellent service from start to finish. Staff was very friendly & punctual . No issues arise & transaction was quick & pleasant. Van was as described in the Advert & the staff went over & beyond all expectations in cleaning the vehicle ready for collection
Stars at big van world
I have been going to big van world for the last 10 years , there service and far prices are only getting better. After care is second to none , straight on any problems and fixed , will be using them for many years to come . Ray Bushell ( three- dbuild uk Ltd )
The experience was great from start to finish. Great customer service they found the van right for me. I highly recommend big van world.
***APPALLING WAY TO DEAL WITH CUSTOMERS***
**Disgusting and appalling service** I viewed a 9,000 mile 2019 Mercedes Vito up for a measly (not) £16,500.00. It was near on showroom condition, as you would expect. In between paying a £2,000.00 deposit and to time of arranged van delivery I suffered a heart attack. I'd also lost my dear sweet Ma a couple of months prior. Both the loss of my Ma and my heart attack was common knowledge with the salesman I had the misfortune of dealing with. The day after my release from hospital was the day my van got delivered. The night before van delivery was horrendous for me, little sleep through worry about my heart attack. Day of delivery and I was like a zombie. All I wanted to do was rest and sleep. It wasn't until the next day that I noticed deep, and I mean severe deep, scratches all over the bonnet and drivers door. I'm heartbroken that the van I bought using inheritance from my Ma's passing away is in such a mess. Various emails to B V W ignored. WHAT SORT OF FIRM DEALS IN SUCH A WAY!