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Stratstone Bmw Leeds

Rating: 4.3/5(40 reviews)

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Address

  • GELDERD MOTOR PARK
  • GELDERD ROAD
  • Leeds
  • West Yorkshire
  • LS12 6EG

Opening hours

Not provided, please contact the dealer

About us

Specialising in everything BMW– whether you’re looking to buy or sell, Stratstone have a large collection of Approved used BMW’s with hundreds more available to you with our Home Delivery service. All our used cars are carefully prepared by our trained technicians to our exacting standards. Buy your next car, your way. You can buy your next Approved Used car online from the comfort of your home, and we’ll deliver it to you free of charge if you opt for our Home Delivery service. Alternatively…

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Approved BMW dealer

BMW logo

This retailer is part of the BMW UK network

COVID-19 safety measures

    One of our associates will be available to greet you at a safe distance for your pre-booked collection appointment. Face coverings will be worn at all times. We have installed 'Keep safe distance' floor markings, protective screens and any seating areas will be set to meet social distancing guidelines. A one- way system may be in place which will be explained to you. Regrettably our refreshment areas will remain closed and we'll be operating a one at a time approach to the use of customer restro...

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    Location

    Address

    • GELDERD MOTOR PARK
    • GELDERD ROAD
    • Leeds
    • West Yorkshire
    • LS12 6EG

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    40 customer reviews

    4.3 out of 5

    40 customer reviews

    • Will C01 Jun
      1.0

      Booked service but told fully booked when show up

      Last week I booked an MOT & service for today but when I showed up this morning they said they are fully booked and to come back in 2 days time.

      Stratstone Bmw Leeds04 JunDealer reply

      Hi Will, We're disappointed to see you haven’t had a positive experience. Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with. Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team. Customer Services

    • A A25 May
      1.0

      AVOID AVOID AVOID

      FULL REVIEW ON GOOGLE , this has been shortened down. Sold me a car with three major faults and then had the cheek to charge me when I wanted to return it. BMW Stratstone are a disgrace to the industry and I would strongly recommend anyone to avoid them at all costs. They have no care for their customers and will do anything to take your money away from you. I feel like they have taken advantage of me ! Not once did anyone apologise for the stress this had caused me and all the money I’ve lost.

      Stratstone Bmw Leeds08 JunDealer reply

      Hi, Thank you for taking the time to review. Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this. I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward. Thank you, Customer Services

    • Graham V16 May
      5.0

      BMW Leeds Experience

      Robbie was extremely professional and efficient . The handover experience was superb Well done

      Stratstone Bmw Leeds18 MayDealer reply

      Hi Graham, Thank you very much for taking the time to leave us this positive review! Our aim is to deliver a positive customer service. Have a great week! Customer Services

    • Oliver H15 May
      5.0

      Great service pre/post collection

      This was my first experience of buying a car from a dealership. My decision to do so was due to being in lockdown (I wanted to buy from somewhere with a good reputation) and with the amount of money I was spending,I wanted piece of mind that I had a good quality used car with a substantial warranty. Although I couldn't view/test drive the car, I was confident that what I was buying was exactly as advertised - this was down to the excellent service and openness of the team at BMW Leeds. The team were very helpful both prior to and post collection of the vehicle. Being a used car, I was aware that there could potentially be problems after collection - especially as I hadn't been able to test drive it. There were a couple of minor issues with the car, however, the team were excellent in getting these resolved for me and 4 weeks later I couldn't be happier. Overall my experience was great, I don't think I will buy a used car from a private seller ever again!

      Stratstone Bmw Leeds18 MayDealer reply

      Hi Oliver, Thank you for taking the time to post this review. Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at our BMW branch in Leeds. Have a nice day! Customer Services

    • Ollie L06 May
      5.0

      Quick, easy, helpful!

      When purchasing my S1 the sales individual was great throughout the process, 10/10 for customer service!

      Stratstone Bmw Leeds07 MayDealer reply

      Hi Ollie, Thank you so much for the review. We're thrilled that you had such a positive experience! We hope that you'll consider us again in the future. Customer Services

    The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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