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Hendy Ford Crawley

Rating: 4.7/5(208 reviews)

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Address

  • Manor Royal Industrial Estate
  • Crawley
  • West Sussex
  • RH10 9PY

Opening hours

Open now
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00

About us

Hendy Ford Crawley, located on Manor Royal, offers a wide variety of new and Approved Used models across the Ford range. Whether it’s the sporty Mustang, the ever-popular Fiesta or something that’ll fit the whole family, such as the Galaxy or S-Max, we have the entire range ready for you to explore. Our friendly team of experts are on hand to make sure the buying process is as straightforward as possible to ensure you drive away in the perfect model for you.

Approved FORD dealer

FORD logo

This retailer is part of the Ford UK network

COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

Here at Hendy Group, we’ve introduced a number of COVID-19 safety measures to protect both customers and colleagues.

You’ll notice these as soon as you arrive at the showroom; we’ve placed clear signage outside and inside to indicate two metre distances, the desks have been re-arranged and there are hand sanitising stations inside the doors. Before viewing any of our vehicles, they will be fully sanitised for your safety. ...

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Our services

Business

  • Part-ex price guarantee

Location

Address

  • Manor Royal Industrial Estate
  • Crawley
  • West Sussex
  • RH10 9PY

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208 customer reviews

208 customer reviews

  • Mr John Parker8 Days ago
    5.0

    VERIFIED PURCHASE

    Very satisfied

    Its been a tough time for car sales during the COVID pandemic. At many garages we were warned of supply issues and delays and our expectations were set very low. Hendy Ford however were much more upbeat and pragmatic about the situation. Within a few minutes we were out for a test drive in a new car and then we went calmly and unpressured away to consider what we had learnt and to think about our expectations and budget for a car. In the end they found a second hand car at the right proce and with the right finance for us. Totally customer focused experience from beginning to end well done Hendy.

  • Mr James Clarke16 Days ago
    5.0

    VERIFIED PURCHASE

    Very satisfied

    My experience at Hendy Ford Crawley was positive because Jon Mason went above and beyond. He exceeded all expectations and was happy to help in any way. Jon Mason wonderful and experienced sales person. I will definitely be returning to Hendy Ford Crawley.

  • Mrs Mary Hazell08 Jul
    5.0

    VERIFIED PURCHASE

    Very satisfied

    I'd recommend Hendy Ford Crawley because it was a large purchase for us and throughout, Ben Righton’s manner, knowledge, patience was exemplary and he is a credit to the salesforce at the Crawley branch of Hendy Ford. We hope he is a typical example of the sales staff.He has kept in contact with us following our purchase, answering any queries that we have, We feel reassured by this.

  • Mr Juan Goncalves30 Jun
    3.6

    VERIFIED PURCHASE

    Satisfied

    Hendy Ford Crawley were great

  • Mrs M22 Jun
    1.4

    VERIFIED PURCHASE

    Dissatisfied

    My experience at Hendy Ford Crawley could have been better because I'd like to have been treated the same way I was when I bought a brand new fiesta through Hendy Ford. Due to the fact I had planned to finance my used Kuga myself and wasn't buying brand new or using the finance plan offered, I felt that the attitude changes and it was almost 'limiting commission' for the sales person. We always had to chase to see if the vehicle was there, or whether the MOT and the grill was fixed. The lack of communication also meant that we thought we were exchanging the cars a week earlier than we did but the Kuga wasn't ready. What was also very poor is, everyone in the showroom wasn't wearing masks although they are compulsory in inside environments, these were only put on when people were close to us. Due to the above, we will avoid buying from Hendy Ford Crawley again.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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