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Harwoods Jaguar Crawley

Our awards

Highly rated for our customer service 2020

Harwoods Jaguar Crawley

Harwoods Jaguar Crawley formed a prestigious business together with Land Rover, which was previously acquired from Guy Salmon (part of the Sytner Group) in 2012. Our new Dealership which is situated in five acres, opened its doors to the public in February 2016. The Sales and Aftersales boast one of the finest facilities in the country. Our magnificent showroom displays the entire Jaguar model range, with sufficient room to accommodate growth in new models. Crawley employ around 100 fully trained staff to cover Crawley, Gatwick, Reigate and Dorking Counties.

Services offered

  • New Car Sales
  • Jaguar Approved Used Sales
  • Jaguar Dedicated Servicing, Diagnostic and Repairs
  • Jaguar Genuine Parts
  • Park and Fly

Customer Rating

4.1 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (127)

  • Very pleased with my new F-Pace and my…

    By Richard Price on 06 Aug | VERIFIED PURCHASE

    Very pleased with my new F-Pace and my salesman Steve Pegg could not do enough to help. Only criticism is that when you phone the Crawley garage very often nobody picks up the phone.

    Reply from Harwoods Jaguar Crawley

    on 08 Aug

    Hi Richard , thank you for your kind review; and we will pass along your comments to the team at Crawley. Best Wishes Tracy Customer Service Team

  • The Jaguar experience

    By Mark Hardingham on 06 Aug | VERIFIED PURCHASE

    I contacted Harwoods Jaguar to view a jaguar xj lwb autobiography. the salesman "steve pegg" was great, he really seemed to understand all of my possible worries and allayed them with assurances that buying from jaguar represents. I had been to other dealers and had left feeling underwhelmed, so i was immediately impressed by the attention and continued assurances that buying from jaguar was going to be the right thing to do. On the collecton day we were delighted to be lead into a nice display room to view the car in comfort, where we had the the usual `hand over`, steve pegg was great. very impressed. I would just Like to thank Simon Elkin very much for his help with after sales support. the car is an absolute joy to own. I am pleased to say that i am very happy. This IS the Jaguar experience

    Reply from Harwoods Jaguar Crawley

    on 07 Aug

    Hi Mark, we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at 01798 877200 or via email customerservices@harwoods.uk.com so we can work with you to make this right. Best Wishes Tracy Customer Service Team.

  • Excellent service

    By Alex Green on 23 Jul | VERIFIED PURCHASE

    Excellent service. Stephen Shortland was fantastically helpful, knowledgeable and responsive. Car was presented to the highest standard and aftercare was at the same level in respect of a second key that needed programming.

    Reply from Harwoods Jaguar Crawley

    on 07 Aug

    Thank you Alex for taking the time to let us know how we did. We hope you have a great day! Best Wishes Tracy Customer Service Team

  • Very good service particularly from…

    By Grant Collier on 13 Jul | VERIFIED PURCHASE

    Very good service particularly from Zofia and also Gary Coughlan. Only downside was lack of replacement vehicle due to Covid when a minor fault was detected and the car went in for repair under warranty. Service Centre was some distance from home making it difficult to drop off and collect. Otherwise very good.

    Reply from Harwoods Jaguar Crawley

    on 07 Aug

    Thank you Grant for taking the time to let us know how we did, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call. Best Wishes Tracy Customer Service Team

  • Purchase of Velar black edition

    By John Fugl on 13 Jul | VERIFIED PURCHASE

    Very pleased with the service from Crawley and Scott White. Car was presented beautifully and everything explained and run through on the car. Would definitely use again.

    Reply from Harwoods Jaguar Crawley

    on 07 Aug

    Thank you John for taking the time to let us know how we did. We hope you have a great day! Best Wishes Tracy Customer Service Team