Customer Reviews (4)
Excellent service, easy to do business with. Listened to my requirements and delivered..
Very happy customer
Great experience very fair and listened to all of my requirements
A laugh a minute
Saw a Polo at Wolverhampton Volkswagon on Autotrader, great service from young salesman who did a video of the car and identified minor issues to be repaired before sale. Very helpful indeed. However...... His manager refused to sell the car to me (company policy apparently) and deliver the car to me as I wanted to pay for it over the phone (lots of companies are doing this nowadays) - Being a 2 hour drive away I was prepared to go 50:50 on any potential return charge (£81) should i reject the car if it was delivered (as not described in the video). The manager said that it was company policy not to deliver and I had to visit the site. They have just lost out on a £7.2k sale for the sake of a risk of £81! And they have the cheek to charge an admin fee (which was going to be waived). Bearing in mind this is post COVID-19 you could not make it up. They obviously do not want my money! Shame on VW.
Tried to buy new car
Shocking never phoned me back no contact at all tried to buy a car not interested at all