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Carcart Limited

Rating: 4.1/5(14 reviews)

This dealer is operating on an appointment only basis.

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Address

  • 74 CANNOCK ROAD
  • Willenhall
  • West Midlands
  • WV12 5RZ

Opening hours

Open now
(View by appointment only)
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Our services

Business

  • Finance services
  • Home delivery
  • Click and collect
  • Part exchange
  • Extended warranties
  • Car buying
  • Live video viewing

Onsite facilities

  • Used vehicle sales

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14 customer reviews

4.1 out of 5
79%
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21%

14 customer reviews

  • Gareth S24 Nov 20
    1.0

    Avoid avoid avoid

    Avoid at all costs Director very rude. they sold us a audi in with a major oil consumption (using 1 litre of oil in 100mikes) issues and never believed us once we even phoned to try and sort the car and sales staff said director was in Court that day which sent alarm bells ringing car has since been returned to finance company in October after months and fighting with garage who’s actually words was it’s a old car and we wash our hands with it. The finance company are now fighting for there money back. Luckily for us. As stated above avoid at all costs

  • Davin J01 Oct 19
    5.0

    Recommendation

    Bought a car from Carcart. The sales process was really good and they did exactly what they said they would and on time. Would definitely recommend anybody to buy a car from here, I was really pleased with my purchase.

    Carcart Limited28 Oct 19Dealer reply

    Davin, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future

  • Sukh S30 Sep 19
    1.0

    Awful experience - cheated by the garage

    Awful garage - stay away! Owner sold a car with several problem without mentioning them. The warranty provided doesn't cover for most things. They ended up blocking my number when I requested for him to repair the problems. On the whole, the car they sold was not fit for driving as the oil sump was knackered and needed replacing. Also, the coolant water was leaking. Both issues made the car not fit for purpose. The owner refused to pay for repairs or provide a refund despite requesting this withing 24hours of the sale.

    Carcart Limited23 Dec 19Dealer reply

    You were at our place few times and each time you was trying to knock price down. You were told that we would not be able to take any responsibility if car would be sold with discount. Anyway you was happy buying the vehicle with discount, however after couple days you started ringing blaming that wheels need balancing, co2 sensor is faulty, coolant and oil is leaking. Our legal advisor asked you to provide evidence about mentioned faults but you was unable to do it. We're sorry if vehicle developed faults within a few days (If there was any faults at all) nevertheless you was instructed to fix the issues through the warranty company. The warranty provided are covering most of all things, starting with whole engine and finishing with wheel bearings, so sensor, coolant and oil leak are covered. Also I'm sure that a service was done so you or your mechanic is lying. In this world we can choose just two: price, quality or speed but greedy people think they can have all of them!

  • Linda L28 Sep 19
    5.0

    Very good service

    Very helpful service, quick and easy! Would recommend to anyone looking to buy a car! :)

    Carcart Limited28 Oct 19Dealer reply

    Linda, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

  • Peter O11 Mar 19
    5.0

    One of the best in Birmingham.

    Very friendly chaps, were happy to negotiate price and come to an agreement.

    Carcart Limited28 Oct 19Dealer reply

    Peter, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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