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Sutton Automotive

Our awards

Highly rated for our customer service 2019

Sutton Automotive

At Sutton Automotive we offer Quality Hand Picked Vehicles at Competitive Prices. Sutton Automotive pride ourselves with selecting only the best pre-owned cars from Franchise Main Dealers. All our cars are price checked nationally and offer great value to our customers. We have over 10 years experience in all aspects of the motor industry and specialise in offering a first class service. As appointed representatives of WMS Group we can offer discounted warranties of upto 3 years.

Customer Rating

4.4 out of 5

Rating breakdown

  • AutoTrader
    4.4(21 reviews)
Had an experience with this dealer?

Customer Reviews (21)

  • excellent service received

    By Kim J on 28 Sep 16 | VERIFIED PURCHASE

    Excellent Customer Care.. no hassle, cars are pristine and part exchange deals are extremely fair.

    Reply from Sutton Automotive

    on 05 Dec 16

    Thanks Kim for taking the time to leave some feedback, we really appreciate it. Hope you are enjoying your new DS3. Regards Sutton Automotive

  • Brought a mitsubishi outlander

    By Wayne H on 25 Feb

    Horrendous experience with this company was sold a car that aas not fit for purpose from day 1 my full review is on there site maybe have a read before leeting these ripp u off

    Reply from Sutton Automotive

    on 04 Mar

    Thank you for your feedback Wayne, however I do not feel your review is fair. We are a small family run business and take pride in our preparation and aftersales care, so sometimes it is hard not to take criticism to heart. I have spoken to you a few times since you bought the car in July 2019, looking at our last correspondence (3 months ago) your main issue seemed to be a phantom minor wheel wobble between 50-55mph on certain roads. We had two garages look at it who couldn’t feel it. I believe even your own garage couldn’t identify an issue. At a considerable cost there was an independent engineer’s report commissioned that advised it to be a ‘randomly partially sticking brake calliper’ usually caused by ingress of road salt and road debris. Our warranty is one of the best and offered to replace the unit, free of charge at a garage of your choice, you still would not accept this. We really have tried our best to help and I am sorry you felt the need to leave us a 1 star review.

  • Superb experience

    By Geoffrey B on 16 Aug 19

    From initial contact my experience was the best I've had in over 40 years of driving.i never met the guy (Joe),he was open and honest throughout. Issue was dealt with quickly. Car has now had it's first full service by me and timing belt kit done and water pump.leaving this feedback as was just browsing what Sutton Automotive had available.would not think twice about using Joe again.i also bought without viewing the car,delivery was very reasonable. Thanks

  • Excellent and efficient customers service.

    By Mike D on 26 Jul 19

    Excellent and efficient customers service. My 2014 Volvo V40 was very well presented and the condition was as described over the phone. Even offered to pay for my taxi from the station. Highly recommended.

    Reply from Sutton Automotive

    on 29 Jul 19

    Thanks Mike for taking the time to leave some feedback, we really appreciate it. Hope you are enjoying your new V40. Regards Sutton Automotive

  • Very Professional

    By Graham T on 19 Feb 19

    Highly recommend, presentation is first class and I really like the professional individual set up

    Reply from Sutton Automotive

    on 29 Jul 19

    Thanks Graham for taking the time to leave some feedback, we really appreciate it. Hope you are enjoying your new XC. Regards Sutton Automotive