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Stourbridge Volkswagen

Our awards

Retailer awards 2020 finalist

Customer Rating

4.1 out of 5

Rating breakdown

  • AutoTrader
    4.1(17 reviews)
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Customer Reviews (17)

  • Buying a car made easy

    By Jamie D on 18 Aug 19 | VERIFIED PURCHASE

    Car was a described if not better. Sales assistant was very relaxed and accommodating. Test drive took place the same day and led to the sale of the car. All options available to us were described, but at no time was there pressure to buy any of them. After selecting the car we were kept up to date with the progress of accessories being fitted and nothing was too little be it questions about service plans or the trading in of the old car for part-ex. Highly recommend.

  • Best experience

    By Emma B on 18 Aug 19 | VERIFIED PURCHASE

    The whole process of me purchasing this car was smooth and professional. Always on the end of the phone/email if I needed Emma: I couldn’t fault her. I would recommend anyone to buy there new or used car from Stourbridge Volkswagen, will definitely be going back.

  • Excellent service

    By Jack L on 18 Aug 19 | VERIFIED PURCHASE

    Excellent service! Great communication throughout. Emma made it so easy to purchase my next car would Truelly recommend .

    Reply from Stourbridge Volkswagen

    on 21 Aug 19

    Thanks Jack

  • Would highly reccomend!!

    By Andrew M on 12 Aug 19 | VERIFIED PURCHASE

    Great service and staff throughout the whole process.

    Reply from Stourbridge Volkswagen

    on 13 Aug 19

    Thanks for the great review Andrew M

  • Stourbridge Volkswagen - 5 Star Rating

    By Millie R on 15 Jun 18 | VERIFIED PURCHASE

    I took myself to Stourbridge Volkswagen to ultimately test drive a Beetle but came away happy after ordering one. The staff were all very welcoming and were able to answer any questions that I had. Not only that but they made sure that they could give me the best possible deal. I would recommend this dealership to anyone, as I have never faced any problems with them, any problems are no problems when it comes to this dealership as they sort me and my car out in no time at all. Upon taking my car in for a service refreshments are offered and comfortable seating is provided.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.