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Stourbridge Volkswagen

Rating: 4.2/5(20 reviews)
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Address

  • Millennium House
  • Audnam
  • Stourbridge
  • West Midlands
  • DY8 4AH

Opening hours

Closed
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30

About us

Trust Group UK is managed by its founders Andrew Hockedy, Managing Director and Nigel White, Finance Director. We sell new Volkswagen and Skoda vehicles through our main franchise Retailer operations along with a wide selection of used cars. We service, repair and MOT cars and provide genuine manufacturers parts. A wealth of previous motor trade experience has helped format processes and controls within each business centred on customers. We call this a ‘customer-centric’ approach which…

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Approved VOLKSWAGEN dealer

This retailer is part of the Volkswagen UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

• Our dealership’s all follow the current Covid-19 government guidelines. We provide hand sanitiser when you arrive at the dealership and around the workplace, we are frequently cleaning and disinfecting objects and surfaces that are touched regularly, we have a one-way traffic system throughout our dealerships also using screens or barriers to separate customers and colleagues from each other.

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Our services

Business

  • Live video viewing
  • Home delivery
  • Click and collect
  • Vehicle health checks
  • Winter vehicle checks
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services
  • Part-ex price guarantee

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Tyre fitting & repairs

Location

Address

  • Millennium House
  • Audnam
  • Stourbridge
  • West Midlands
  • DY8 4AH

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20 customer reviews

4.2 out of 5
80%
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20 customer reviews

  • Justine B19 Feb
    5.0

    VERIFIED PURCHASE

    Great Experience

    Given the COVID restrictions I felt very safe with the “click & collect” process,nice friendly people

  • Jamie D18 Aug 19
    5.0

    VERIFIED PURCHASE

    Buying a car made easy

    Car was a described if not better. Sales assistant was very relaxed and accommodating. Test drive took place the same day and led to the sale of the car. All options available to us were described, but at no time was there pressure to buy any of them. After selecting the car we were kept up to date with the progress of accessories being fitted and nothing was too little be it questions about service plans or the trading in of the old car for part-ex. Highly recommend.

  • Emma B18 Aug 19
    5.0

    VERIFIED PURCHASE

    Best experience

    The whole process of me purchasing this car was smooth and professional. Always on the end of the phone/email if I needed Emma: I couldn’t fault her. I would recommend anyone to buy there new or used car from Stourbridge Volkswagen, will definitely be going back.

  • Jack L18 Aug 19
    5.0

    VERIFIED PURCHASE

    Excellent service

    Excellent service! Great communication throughout. Emma made it so easy to purchase my next car would Truelly recommend .

    Stourbridge Volkswagen21 Aug 19Dealer reply

    Thanks Jack

  • Andrew M12 Aug 19
    5.0

    VERIFIED PURCHASE

    Would highly reccomend!!

    Great service and staff throughout the whole process.

    Stourbridge Volkswagen13 Aug 19Dealer reply

    Thanks for the great review Andrew M

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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