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Paul Rigby Stourbridge

PAUL RIGBY - SERIOUS ABOUT VOLVO, PASSIONATE ABOUT CUSTOMERS. PAUL RIGBY FOR ALL YOUR VOLVO NEEDS

Paul Rigby Stourbridge

"Paul Rigby Volvo is committed to delivering outstanding customer service. Our dealership has a wealth of Volvo experience and knowledge and we would like to welcome you to our brand new state of the art purpose built showroom. Our professional team are at hand to guide you through the process of purchasing a vehicle with ease, whilst ensuring we find the right car for you. All of our pre owned Volvos are handled with the utmost care and attention. We pride ourselves in offering competitive used car pricing along with the all the Volvo selekt benefits, giving you the peace of mind when you drive away in your new Volvo. Volvo Selekt is the most assuring way to buy a Used Volvo from us. All our cars at Paul Rigby Volvo are carefully selected to ensure we have utmost faith in our vehicles. Whenever we receive a new vehicle it has to go through a multi-point check with over 100 individual items being carefully checked to ensure the quality of the vehicle, with only genuine Volvo parts being fitted by fully qualified Volvo Technicians. We’ll also ensure your vehicle has the latest software to maintain its peak performance. In addition to this, for your peace of mind we also offer: Call us now on 01384 441133 or contact us on WhatsApp 07841949049 and experience Paul Rigby Volvo for yourself."

Services offered

  • o New Vehicle: Used Vehicles: Parts: Servicing: Part Exchanges: Warranties: A comprehensive, Manufacturer-backed, unlimited mileage warranty: MOT Test Insurance: Volvo Selekt Assistance including Homestart, Recovery and European cover: Experian & HPI Vehicle history check, including mileage and history confirmation certificates: Latest software upgrades; 30 Day/1500 mile Exchange Policy (terms & conditions apply)

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.7(13 reviews)
Had an experience with this dealer?

Customer Reviews (13)

  • Speed and a quality service

    By Russel O Today | VERIFIED PURCHASE

    Truly professional from start to finish. The service and knowledge of the product was outstanding. The "old man" image of Volvo should be dispelled. A car not only for now but the future with safety at the forefront.

  • Thoroughly professional operation

    By Chris P 6 Days ago | VERIFIED PURCHASE

    Following purchase of a new (used) car over the telephone, I collected in person from the dealership. I was met in person from the local train and after completing a minimal amount of paperwork was given a full review of the vehicle’s controls, and waved on my way with a full tank of fuel. Great staff throughout, thoroughly professional and courteous. They deserve to do well.

  • Great cars!

    By George B 10 Days ago | VERIFIED PURCHASE

    Helpful and polite staff. Well organised excellent attention to detail.

  • Good customer service at Paul Rigby Stourbridge

    By Harry D on 09 Nov | VERIFIED PURCHASE

    Good experience at Paul Rigby Stourbridge, friendly, helpful and informative staff, would recommend.

    Reply from Paul Rigby Stourbridge

    27 Days ago

    Hello there, We are most grateful for your review ! Thankyou so much for your business and we hope you enjoy your new Volvo. See you soon !

  • Email de-listing needs to be improved

    By Michael M on 05 Apr 18 | VERIFIED PURCHASE

    I have never bought a car from this company and have never even been to Stourbridge, yet they persist sending me emails and even, in one case, financial details of a purchase. I have repeatedly un-subscribed from email lists but I still get emails from them. They seem to have passed my email address to autotrader - which I obviously did not give consent for them to do.

    Reply from Paul Rigby Stourbridge

    on 13 Sep 18

    Hi Mr Morgan, Sorry to hear that we have mistaken your email identity and raising this with us. We have now changed our records to reflect the customer we have actually dealt with who has an almost identical email address to you. This is a human error and I can assure you we wont bother you again. Regards