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Paul Rigby Stourbridge

Rating: 4.8/5(16 reviews)
Historic Dealer Of The Year
We Don't Compromise Digitally
Available On All Vehicles

Get in touch

Address

  • GRANGE LANE
  • LYE
  • Stourbridge
  • West Midlands
  • DY9 7HH

Opening hours

Open now
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

About us

Welcome to Paul Rigby Volvo. We are one of the few remaining independent family-owned and run dealers, with customer satisfaction at the core of what we do. We’ve worked hard to establish our renowned service in Birmingham and the surrounding regions. Visit our dealership, our professional Sales Team will be with you every step of the way. Design your bespoke dream Volvo, with features that fit your needs. We will ensure you know how all of the technology works before you drive away in your…

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Approved VOLVO dealer

VOLVO logo

This retailer is part of the Volvo UK network

COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

Awards

  • Historic National Dealer Of the Year

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Finance services
  • Handover specialist
  • Extended warranties
  • Insurance services
  • Car sourcing

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Servicing
  • Servicing
  • Business centre
  • Motability
  • Bodyshop
  • Rapid fit
  • Commercial/Van Sale
  • Tyre fitting & repairs

Location

Address

  • GRANGE LANE
  • LYE
  • Stourbridge
  • West Midlands
  • DY9 7HH

Contact us

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16 customer reviews

4.8 out of 5
94%
0%
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6%

16 customer reviews

  • Russel O08 Dec 19
    5.0

    VERIFIED PURCHASE

    Speed and a quality service

    Truly professional from start to finish. The service and knowledge of the product was outstanding. The "old man" image of Volvo should be dispelled. A car not only for now but the future with safety at the forefront.

  • Chris P02 Dec 19
    5.0

    VERIFIED PURCHASE

    Thoroughly professional operation

    Following purchase of a new (used) car over the telephone, I collected in person from the dealership. I was met in person from the local train and after completing a minimal amount of paperwork was given a full review of the vehicle’s controls, and waved on my way with a full tank of fuel. Great staff throughout, thoroughly professional and courteous. They deserve to do well.

  • George B28 Nov 19
    5.0

    VERIFIED PURCHASE

    Great cars!

    Helpful and polite staff. Well organised excellent attention to detail.

  • Harry D09 Nov 19
    5.0

    VERIFIED PURCHASE

    Good customer service at Paul Rigby Stourbridge

    Good experience at Paul Rigby Stourbridge, friendly, helpful and informative staff, would recommend.

    Paul Rigby Stourbridge11 Nov 19Dealer reply

    Hello there, We are most grateful for your review ! Thankyou so much for your business and we hope you enjoy your new Volvo. See you soon !

  • Michael M05 Apr 18
    1.0

    VERIFIED PURCHASE

    Email de-listing needs to be improved

    I have never bought a car from this company and have never even been to Stourbridge, yet they persist sending me emails and even, in one case, financial details of a purchase. I have repeatedly un-subscribed from email lists but I still get emails from them. They seem to have passed my email address to autotrader - which I obviously did not give consent for them to do.

    Paul Rigby Stourbridge13 Sep 18Dealer reply

    Hi Mr Morgan, Sorry to hear that we have mistaken your email identity and raising this with us. We have now changed our records to reflect the customer we have actually dealt with who has an almost identical email address to you. This is a human error and I can assure you we wont bother you again. Regards

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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