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Mercedes-Benz of Coventry

Mercedes-Benz of Coventry

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car. Being part of the Inchcape Group means there are many benefits along with flexible finance options to choose from. And the journey doesn’t just stop there, as we will always be on hand when your vehicle needs servicing, an MOT, genuine parts or simply just for advice. You can be sure that our fully trained technicians will give your pride and joy the TLC required. Plus, being part of the Inchcape family gives you free access to our Accident Aftercare benefit, available to all our customers. So please feel free to come and relax in our showroom and let us help you find your next car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

3.9 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (175)

  • Overall ok experience but was kept…

    By Miss A Scale on 19 Mar 19 | VERIFIED PURCHASE

    Overall ok experience but was kept waiting to pick up my car when told it was ready. I appreciate the processes in place but there are a range of staff all who are not mechanics so there seems a lot of handoffs when all you want is to pick up your car.

    Reply from Mercedes-Benz of Coventry

    on 22 Mar 19

    Thank you for your honest review, please be rest assured we treat all feedback of this nature in a positive way and use it to help develop and coach our team to be in a position to offer a better customer service experience

  • Excellent customer service in Coventry

    By Bob Doody on 19 Mar 19 | VERIFIED PURCHASE

    The Mercedes-Benz dealership in Coventry is how all dealerships should be. I recently took my car there for a routine service and found the whole experience to be highly efficient, professional and extremely customer focussed. A service manager went through the work that was to be done and asked if there were any other things I wanted them to check. A very clean loan car was provided for my use while the work was done. When I went to collect the car I was informed what work had been done and that there were no problems found. Non-service items I had mentioned had all be attended to as well. The car had been valeted and was brought to me in the enclosed customer service area to drive away a very satisfied customer.

    Reply from Mercedes-Benz of Coventry

    on 21 Mar 19

    Hi Bob , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Inchcape, have a great day!

  • Very good experience

    By Mr. Paramjit Sanghera on 18 Mar 19 | VERIFIED PURCHASE

    Very good experience

    Reply from Mercedes-Benz of Coventry

    on 19 Mar 19

    Mr. Paramjit Sanghera, your wonderful feedback and rating mean a lot to us.

  • Professional purchase of car

    By Mr. Leonard Cooper on 26 Feb 19 | VERIFIED PURCHASE

    Professional Personal Approachable Curtacy Happy atmosphere

    Reply from Mercedes-Benz of Coventry

    on 28 Feb 19

    Mr. Leonard Cooper, we are glad we could help! We hope to see you soon!

  • Excellent service and communication…

    By Darren on 22 Feb 19 | VERIFIED PURCHASE

    Excellent service and communication throughout

    Reply from Mercedes-Benz of Coventry

    on 23 Feb 19

    Thank you again for taking the time to let us know how we did. We hope you have a great day!