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Mercedes-Benz of Coventry

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Mercedes-Benz of Coventry

"Mercedes-Benz of Coventry are part of Inchcape Retail, one of the largest franchised dealer groups in the UK. With 12 franchised Mercedes-Benz Retail Centres nationwide, we are committed to using our huge buying power to bring you new and used car prices which are amongst the best in the market. We have extensive stock of both new and used vehicles within the group, enabling us to locate the perfect vehicle for you.We hope your experience with Inchcape Mercedes-Benz is one that will keep you returning to us time and time again"

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Finance
  • Fleet
  • Paint Shop
  • Accessories
  • Part Exchange
  • Warranty
  • Motability
  • Body Shop
  • Vehicles Wanted
  • Delivery

Customer Rating

3.9 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (172)

  • Overall ok experience but was kept…

    By Miss A Scale on 19 Mar | VERIFIED PURCHASE

    Overall ok experience but was kept waiting to pick up my car when told it was ready. I appreciate the processes in place but there are a range of staff all who are not mechanics so there seems a lot of handoffs when all you want is to pick up your car.

    Reply from Mercedes-Benz of Coventry

    on 22 Mar

    Thank you for your honest review, please be rest assured we treat all feedback of this nature in a positive way and use it to help develop and coach our team to be in a position to offer a better customer service experience

  • Excellent customer service in Coventry

    By Bob Doody on 19 Mar | VERIFIED PURCHASE

    The Mercedes-Benz dealership in Coventry is how all dealerships should be. I recently took my car there for a routine service and found the whole experience to be highly efficient, professional and extremely customer focussed. A service manager went through the work that was to be done and asked if there were any other things I wanted them to check. A very clean loan car was provided for my use while the work was done. When I went to collect the car I was informed what work had been done and that there were no problems found. Non-service items I had mentioned had all be attended to as well. The car had been valeted and was brought to me in the enclosed customer service area to drive away a very satisfied customer.

    Reply from Mercedes-Benz of Coventry

    on 21 Mar

    Hi Bob , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Inchcape, have a great day!

  • Very good experience

    By Mr. Paramjit Sanghera on 18 Mar | VERIFIED PURCHASE

    Very good experience

    Reply from Mercedes-Benz of Coventry

    on 19 Mar

    Mr. Paramjit Sanghera, your wonderful feedback and rating mean a lot to us.

  • Professional purchase of car

    By Mr. Leonard Cooper on 26 Feb | VERIFIED PURCHASE

    Professional Personal Approachable Curtacy Happy atmosphere

    Reply from Mercedes-Benz of Coventry

    on 28 Feb

    Mr. Leonard Cooper, we are glad we could help! We hope to see you soon!

  • Excellent service and communication…

    By Darren on 22 Feb | VERIFIED PURCHASE

    Excellent service and communication throughout

    Reply from Mercedes-Benz of Coventry

    on 23 Feb

    Thank you again for taking the time to let us know how we did. We hope you have a great day!