Johnsons Skoda Birmingham

Customer Rating

2.7 out of 5

Rating breakdown

  • AutoTrader
    2.7(3 reviews)
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Customer Reviews (3)

  • Bought a nearly new Skoda Superb, great service

    By Paul R on 29 Mar 18

    Bought a car from this dealer, dealt with Gavin all the way through. I appreciated his 'no bull' approach, he processed the sale of the car to me swiftly and kept me well informed via phone and email. All the questions I had prior to the sale were all answered quickly and honestly. The car I bought was exactly 1 year old so they did the 1st service for me before I took possession. The car wasn't valeted to a particularly high standard, but this is more down to the contractors they use for this, rather than the dealer themselves. A few minor scratches which will be polished up/out free of charge in the next couple of weeks. (And I have been told it will also be re-valeted) Would recommend this dealer to anyone.

    Reply from Johnsons Skoda Birmingham

    on 23 Sep 18

    Paul it is really great to hear that you have had a great service and we like to pride ourselves on this. Kindest Regards Shabier Zaman Sales Manager

  • not impressed

    By adrian t on 23 Apr 17

    Bought a perfectly nice car but 2 promises were unfulfilled leaving me £200 down: 1. The minor scratching on the drivers door was to be polished out. I collected the car fresh out of the wash. By the time I got home the scratch was showing again. Had to be redone properly. 2. I was told the jack & wheelbrace were under the boot floor. They were not. 2 emails requesting they be sent on were not even answered so had to buy from local Skoda garage. I paid the full price asked, no haggling so particularly unimpressed!

  • Not impressed

    By Melvin T on 19 Feb 17

    I spoke to Nikki online just after 9.00am who told me someone would contact me just before 13.00 i rang the garage and spoke to steve. Told steve i wanted to PX a octavia for a superb estate. Steve rang back gave me a price for my car but said to me come on over and we can talk and look at my car. l drove from wolverhampton get to the garage for Steve to inform me someone else was taking the car for a test drive. So really not impressed at all with the way i was dealt with.

    Reply from Johnsons Skoda Birmingham

    on 23 Sep 18

    Melvin Hi, Sorry to hear of your experience, But I have NO one at my dealership called Steve?? Should you wish to speak to me, then please contact myself on 0121 3820077 Kindest Regards Shabier Zaman Sales Manager