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Stratstone Jaguar Land Rover Newcastle

Rating: 4.4/5(7 reviews)

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Address

  • 7 COBALT PARK WAY
  • Wallsend
  • Tyne And Wear
  • NE28 9EJ

Opening hours

Not provided, please contact the dealer

About us

Specialising in everything Jaguar Land Rover – whether you’re looking to buy or sell, Stratstone have a large collection of Approved used Jaguar’s with hundreds more available to you with our Home Delivery service. All our used cars are carefully prepared by our trained technicians to our exacting standards. Buy your next car, your way. You can buy your next Approved Used car online from the comfort of your home, and we’ll deliver it to you free of charge if you opt for our Home Delivery…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

One of our associates will be available to greet you at a safe distance for your pre-booked collection appointment. Face coverings will be worn at all times. We have installed 'Keep safe distance' floor markings, protective screens and any seating areas will be set to meet social distancing guidelines. A one- way system may be in place which will be explained to you. Regrettably our refreshment areas will remain closed and we'll be operating a one at a time approach to the use of customer restro...

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Location

Address

  • 7 COBALT PARK WAY
  • Wallsend
  • Tyne And Wear
  • NE28 9EJ

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7 customer reviews

4.4 out of 5
86%
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14%

7 customer reviews

  • Will L20 Jan
    5.0

    VERIFIED PURCHASE

    Best experience ever

    I asked Stratstone JLR Newcastle to locate a new xe for me. They not only found a better specification than I asked for, but at a fantastic price and shipped up to their site promptly. From the moment I entered the immaculate show room I was met with smiles, politeness and outstanding customer service. The team there are very knowledgeable and professional at all times, and make the whole experience a very special one. They patiently explained all of the features on the car in detail, and the whole exchange was completed in a friendly professional manner. Nothing was too much trouble for anyone involved. I was made to feel like the most important person there! Following the collection of the car (which is amazing!) they took the time to contact me to ensure I was happy with everything, a nice touch I thought! I will have no hesitation in returning there for my next car, and recommend this great team to anyone looking for the best car experience. A massive thank you to all involved!

    Stratstone Jaguar Land Rover Newcastle01 AprDealer reply

    Hi Will, Thank you for leaving us a 5-star review and for sharing your experience! I am so pleased to hear that you have received excellent customer service throughout your dealings with us. Thanks so much again for the review and recommendation. We look forward to seeing you again in the future, Stratstone Customer Services

  • jeannette P18 Jan
    5.0

    VERIFIED PURCHASE

    First rate

    What can I say. Brilliant staff. Very helpful, went out of their way to provide a first class service,

    Stratstone Jaguar Land Rover Newcastle01 AprDealer reply

    Hello Jeannette, Thank you very much for leaving a 5* review. We really appreciate it! Have a great day! Stratstone Customer Services

  • Nicola S18 Jan
    5.0

    VERIFIED PURCHASE

    Great Service

    Purchased recently and very happy with service received. Very professional, definitely recommend.

    Stratstone Jaguar Land Rover Newcastle20 Days agoDealer reply

    Hi Nicola. Thank you very much for leaving a 5* review. We really appreciate it! Have a great day! Stratstone Customer Services

  • Sophie M18 Jan
    5.0

    VERIFIED PURCHASE

    Great customer service

    I enquired on a vehicle with Stratstone JLR Newcastle and I was put through to a lovely receptionist who transferred me to the sales team, I spoke with a gentleman in the team who was very knowledgeable and answered all my questions and even sent me a personalised video of the car I was interested it. Once the restrictions ease I will look to visit and test drive the vehicles, I wouldn’t hesitate in recommending them to friends and family based on my experience so far.

    Stratstone Jaguar Land Rover Newcastle20 Days agoDealer reply

    Hi Sophie, We appreciate you taking the time to review us! I am very pleased everything was handled to your satisfaction! Enjoy your day! Stratstone Customer Services

  • Paul M18 Jan
    5.0

    VERIFIED PURCHASE

    Buying my New Evoque

    A professional experience from start to finish with sound advice and good follow up. All staff had good product knowledge and were able to answer all questions and provide a quality product that met my needs.

    Stratstone Jaguar Land Rover Newcastle20 Days agoDealer reply

    Hello Paul, Thank you so much for your great review! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes, Stratstone Customer Services

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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