Customer Reviews (24)
Very professional and always helpful with my needs. Never kept me waiting specially through this difficult time we are all experiencing.
A maverick let the team down, a real shame
A BMW mini sales rep individual let the team down. Left a bad taste in my mouth. Sale made due ONLY to my partners desire of the car. If it was available else where, I would have gone elsewhere.
Reply from Vines of Guildford MINI
on 20 Mar
Many Thanks for your feed back – Vines has over 200 members of staff and I can only apologize that one indivdual member of staff has tarnished your MINI experience – We value ourselves on customer services and I am saddened that a member of Vines has left you feeling like that. We are investigating into the case and will contact you in due course – Many Thanks
Quick. Easy. Lovely staff - nothing was too much trouble.
Our sales exec was great in helping us choose an approved used car matching our specs and over extended himself in making it convenient for us to pick-up (offering to stay later to work around our schedule). The process from selection to payment and pick-up was smooth and we had no problems! And very happy with the condition of the car.
Best MINI retailer in the south east
Both the sales executive and business manager were fantastic ambassadors for MINI. Car was excellently priced and looked beautiful on collection.