Customer Reviews (4)
Go the extra mile
Excellent customer service and friendly staff. Would recommend them to anyone
Bought a car
Very friendly and helpful staff. Brilliant service
I am very happy with my buying experience with Shelly Motors Kia. My "deal" started over the phone due to the distance to the dealer but once we agreed a price and the helpful salesman confirmed the car was available for collection that day. We travelled and we were met by happy & helpful staff. I was passed to a manager as my salesman was busy, test drive completed and my p/ex checked. We mentioned a time constraint and the salesman accommodated us very well. Within 45 minutes of arriving, we were driving away complete with Kia's 7 day insurance. Overall a superb used car buying experience!
Salesman too busy despite me making an appt!
Arranged a test drive yesterday (Sunday 23rd Sept). I had turned up (along with my family) only to be told he was too busy after waiting for 45mins. This was a real inconvenience, particularly since I had my wife and two young children with me.