Skip to contentSkip to footer

Downs Autos Limited

Our awards

Highly rated for our customer service 2020

Downs Autos Limited

Welcome to Downs Autos. We are a family run business that have been in the automotive industry for 17 years. We aim to provide you with a well informed and friendly buying experience, we can offer the best possible vehicles at the most competitive prices because we keep our overheads to a minimum so that we can pass on the savings to you. The majority of our vehicles under 10 years old come with a 3 month warranty included with “Warranty Assist”. This can be extended to a one or two year warranty for peace of mind, and we offer this at a trade discounted price to our customers. If you require finance to buy your new car then we will put you in contact with Zuto our preferred partner. We accept all major debit card payments. We keep our cars in secure storage, so please call ahead to let us know you are coming so we can make sure the car is here when you arrive.We look forward to meeting you.

Services offered

  • Used Vehicle Sales
  • Vehicles Wanted
  • Part Exchange

Customer Rating

4.9 out of 5

Rating breakdown

  • AutoTrader
    4.9(41 reviews)
Had an experience with this dealer?

Customer Reviews (41)

  • Excellent Service

    By Rolf S on 31 Oct | VERIFIED PURCHASE

    Polite & Excellent service. Arrived at the agreed time and delivered as promised.

    Reply from Downs Autos Limited

    27 Days ago

    Hi Rolf, Thank you for taking the time to come back and leave a review. All the best, Jack at Downs Autos

  • Great Service

    By Jacqui S on 12 Oct | VERIFIED PURCHASE

    My husband and I travelled quite a distance to view a selection of XC60's. Jack was very patient and courteous throughout, giving us plenty of time and space. Very knowledgeable. We are really happy with the vehicle we chose and would not hesitate in recommending Downs Auto's.

    Reply from Downs Autos Limited

    on 14 Oct

    Hi Jacqui, I am glad I had the right XC60 for you guys, I really appreciate you taking the time to come back and leave a review, it is really appreciated. All the Best, Jack at Downs Autos.

  • Happy Customer

    By Dennis R on 17 Sep | VERIFIED PURCHASE

    Excellent service from Downs Autos. Car is exactly as described and shown in the video. The couple of minor issues identified before purchase were sorted without issue and everything went smoothly. Car rides really well as expected and I'm very happy with my purchase and service received.

    Reply from Downs Autos Limited

    on 20 Sep

    Hi Dennis, Thank you for your purchase and review. I hope the Volvo serves you as well as your old Honda CRV did and you can get all your boat building supplies in through the sunroof! I will look out for you next time I visit Norfolk. All the best, Jack at Downs Autos.

  • Good service at Downs Autos Ltd

    By Louise M on 12 Sep | VERIFIED PURCHASE

    Having purchased a car from Downs Autos this week, I can confirm I received a very professional and courteous service from Jack from start to finish. Maintaining good social distancing practices I was able to view a good selection and spec of XC60 Volvos on my visit.

    Reply from Downs Autos Limited

    on 15 Sep

    Hi Louise, Thank you for the review. I am glad I had the right Volvo for you, and it was really good to meet you. Thanks again, Jack at Downs Autos.

  • Open, Honest Car Dealer

    By Richard M on 11 Sep | VERIFIED PURCHASE

    Recieved a great service. Arranged viewing at short notice which was accommodated. Jack was open and honest around the car and was happy with my purchase.

    Reply from Downs Autos Limited

    on 15 Sep

    Hi Richard, Thanks for your review.It really was a record breaking purchase! it was super fast between making the appointment, viewing the car and then driving away! thanks again for the review and purchase, all the best Jack at Downs Autos

See more reviews

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.