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Chartwell Suffolk Ltd

Our awards

Highly rated for our customer service 2020

Customer Rating

4.7 out of 5

Rating breakdown

  • AutoTrader
    4.7(41 reviews)
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Customer Reviews (41)

  • Highly recommended to all

    By lee P on 09 Oct | VERIFIED PURCHASE

    Very professional company, cars are all well priced. Very happy with my purchase and will go back when I change car in the future. Cheers Guys

  • Fantastic Service!

    By molly mae F on 02 Sep | VERIFIED PURCHASE

    Arrived at the dealership to a very friendly greeting. Already had my eye on the car I wanted and was left to look around it alone and then had any questions about it answered. Car was put on hold for me for a small deposit and we picked it up 5 days later. Amazing service! Love the car, would highly recommend!

  • Buying a new car

    By Geraldine G on 27 Aug | VERIFIED PURCHASE

    Very good service, saw the car I wanted and it was held for me with a small deposit until my finances were sorted. The owner sold me the car and also taxed it for me saving me the job, very happy with my new car and I would recommend this garage. 😊

  • Really pleased with the outcome

    By Aaron B on 13 Aug | VERIFIED PURCHASE

    Really Fast Service, amazing company and extremely helpful. Would recommend! Thank you for my fiesta!

    Reply from Chartwell Suffolk Ltd

    on 20 Aug

    Thanks for the great review Aaron. Glad you are happy with your new Fiesta.

  • Outstanding customer service FIVE STARS

    By marie I on 25 Jul | VERIFIED PURCHASE

    We were greeted with a friendly " hello, is there anything in particular you are looking for". We replied, just browsing, and were left to view the various cars on display. There was no pressure (as is all too common with used car sales) When we enquired about a vehicle, we were dealt with courteously and the staff were very understanding of our requiremnts. The icing on the cake was the part exchange offered, we are so used to leaving a car sales feeling insulted and having to sell our car privately, NOT the case here. Very fair P/X price and the deal was done. Thank you so much, and highly recommend you to anyone looking for a change of vehicle.

    Reply from Chartwell Suffolk Ltd

    on 20 Aug

    Thanks for the review Marie, it was a pleasure to deal with yourselves and glad you like our no pressure atmosphere.

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The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.