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Stoke Audi

Our awards

Highly rated for our customer service 2020

Stoke Audi

Stoke Audi is part of the family owned and run Swansway Group. At Stoke Audi we are continually striving to deliver an experience that is as prestigious as the vehicles themselves. Our prestigious showroom offers all the latest Audis, complimented by our vast selection of Audi Approved Used Vehicles.

Services offered

  • Used Vehicle Sales
  • New Vehicle Sales
  • Parts
  • MOT
  • Servicing
  • Alarms
  • Finance
  • Fleet
  • Accessories
  • Part Exchange
  • Warranty
  • Insurance
  • Motability
  • Vehicles Wanted
  • Delivery

Customer Rating

4.7 out of 5

Rating breakdown

  • Judge Service
    4.7(789 reviews)
  • AutoTrader
    2.3(3 reviews)
  • Trustpilot
    4.9(235 reviews)
Had an experience with this dealer?

Customer Reviews (1027)

  • Great experience at Audi

    By Sarah Louise 20 Days ago | VERIFIED PURCHASE

    Great experience at Audi

    Reply from Stoke Audi

    19 Days ago

    Hello Sarah Louise Thank you for your 5 star review and for your comments regarding your visit to Stoke Audi. I am delighted to read that you had a great customer experience Thank you for your business Amelia - Swansway Motor Group

  • Excellent service at Audi stoke dealt…

    By Richard Baker 20 Days ago | VERIFIED PURCHASE

    Excellent service at Audi stoke dealt with joe will definitely go back again

    Reply from Stoke Audi

    19 Days ago

    Hello Richard Baker Thank you for your 5 star review and for your feedback regarding your visit to Stoke Audi Joe will be thrilled to have heard from you and to know you were happy with the service that you received during your time in the showroom. We look forward to welcoming you back again soon. Thank you for your valued custom Amelia - Swansway Motor Group

  • Purchase of new Audi

    By Dr. Alison Knight 20 Days ago | VERIFIED PURCHASE

    I was particularly impressed by Alex Forrester who sold me the car. He made sure everything was in order for the car and was very flexible with collection dates and the likes.

    Reply from Stoke Audi

    19 Days ago

    Hello Alison Knight Thank you for your 5 star review and for your feedback regarding your recent visit to Stoke Audi. Alex will be thankful to see your comments to know you had a great time dealing with him during your time in the showroom, I wish you many happy miles in your new A3 and trust that you are enjoying it. Thank you for your valued custom Amelia - Swansway Motor Group

  • Our purchase of an Audi A4 Avant was a…

    By customer 20 Days ago | VERIFIED PURCHASE

    Our purchase of an Audi A4 Avant was a great experience with nothing too much trouble for our salesman, Jason Webb. He was friendly And efficient throughout and nothing was too much trouble for him. On arrival at the garage facing a long journey to get home again he went out of his way to do everything I needed and I would highly recommend him and the garage to any potential customer.

    Reply from Stoke Audi

    19 Days ago

    Hello Customer Thank you for your 5 star review and for taking the time to comment on your recent visit to Stoke Audi Jason will be so grateful to see your fantastic feedback to know you had a great experience and that you would recommend us to anyone that was looking for a respectful dealership. I wish you many happy miles in your new A4 and hope that you are enjoying every moment of it! Thank you for your valued custom Amelia - Swansway Motor Group

  • A nice experience.

    By frederique 20 Days ago | VERIFIED PURCHASE

    Nick was always there to answer all my questions on the phone and by email. And this is why I went ahead with you guys. Super professional. Pick up day was good but it was a little clinical/admin based with maybe a little lack of excitement. It is a shame we had to go through the back door/emergency exit to then see the brand new car presented against a wall; but it is nonetheless stunning. Thanks again for everything.

    Reply from Stoke Audi

    13 Days ago

    Good Afternoon frederique Thank you for your 4 star review. I have cascaded your comments to the sales team, as handover day for a new vehicle is an exciting and special time. Our Covid procedures are in place to protect both our customers and colleagues, and as such we have applied a one way system in our showroom, and designated hand over areas to reduce the amount of people in one area at a time. We have received your comments in a positive light, and will use them to improve the customer experience when in our showroom. Thank you for your business. Elizabeth - Swansway Motor Group