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Mercedes-Benz of Stoke

Rating: 2.2/5(11 reviews)
Click & Collect Available
Delivery Available

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  • Stoke-On-Trent
  • Staffordshire
  • ST1 5JP

Opening hours

Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00
Monday08:00 - 18:30
Tuesday08:00 - 18:30

About us

Lookers plc is a leading Mercedes-Benz retailer, supplying Mercedes-Benz across England. Whether you are looking for a brand new Mercedes-Benz, a high-performance Mercedes-AMG or nearly new/Approved Used vehicle Lookers plc is here to help. From the affordable Mercedes-Benz A-Class to the sporty SLK and luxurious S-Class - Lookers offer a vast range of cars to choose from. No matter whether you require a vehicle for personal or business use, you can trust our experienced and professional team…

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COVID-19 safety measures

  • Social distancing measures in place
  • Contactless collection

Our services


  • Click and collect
  • Home delivery

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Servicing
  • MOT
  • Tyre fitting & repairs
  • Approved Workshop



  • Stoke-On-Trent
  • Staffordshire
  • ST1 5JP

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11 customer reviews

2.2 out of 5

11 customer reviews

  • E L8 Days ago

    Five stars

    I’m in the process of buying a car and can’t fault them. The gentleman I’m dealing with has responded quickly to queries, offered fair prices, been proactive and has been happy to do most of the process remotely (taking the kids to car showroom isn’t my idea of fun!). I can see others have had different experiences but from my perspective, the sales team have been great.

  • Alan W28 Dec 20

    Previous reviews and dealer response

    Having read those reviews I shan’t be experiencing this dealership

  • Mark D21 Sep 20

    The worst customer service

    Terrible customer service, I only asked about a new key,got spoken to Like a Little kid.If it wasn’t for having to use them for services,I’d totally avoid.probably will next year for my new car.

  • Gary P27 May 20

    How to not sell cars

    Went and had a look at the demo GLC Coupe (Blue) which was on sale. Was overpriced and I showed the salesman one from a Mercedes dealership same spec for much less. He agreed it was overpriced and said he'll see what he can do. Still waiting for a callback, although this was three or four months ago so not holding my breath. Must be doing really well to treat all the customers in these reviews so poorly.

  • T H14 May 20

    Go somewhere else

    Been here many times over the last decade and rarely have experienced anything but waiting for a salesperson to eventually appear if you're lucky said salesperson might actually help and not sneer at you. There's a much better dealer in Macclesfield.

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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