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Europa

Europa

Whether you are one of our many regular customers or you are new to Europa, Antony Knight, Mark Hobson and John Wordsworth, the three directors of Europa would like to welcome you to our dealership. Europa is a Mercedes-Benz Authorised Repairer with a long running Approved Prestige Used Car department and we are also a Subaru & Mitsubishi Franchised Dealer. We offer a range of offers across New and Used Cars, plus genuine Subaru, Mitsubishi and Mercedes-Benz servicing and parts. Customer satisfaction is our priority. This runs through all our departments, both service and sales. As directors we believe that being close to our customers is very important, understanding their needs and knowing how to solve their problems. We are very proud of the "customer satisfaction" scores that our Mercedes-Benz service team achieve, and these levels can be found throughout the dealership and our team. Our staff is key to our success, we operate a small team that work closely together. Staff continuity and familiarisation is very important for customers enabling them to feel comfortable and relaxed in the advice and service they receive. As directors we always welcome feedback from our customers. Please do not hesitate to contact us directly concerning any issue or area of our business.

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(62 reviews)
Had an experience with this dealer?

Customer Reviews (62)

  • Thank you, Rob at Europa

    By Andy E 10 Days ago | VERIFIED PURCHASE

    Superb. Rob really looked after us and gave us good advice.

    Reply from Europa

    7 Days ago

    Thanks for your review Andy. Hope your enjoying the new car. Get clocking up those miles, we want to see you sooner than 10 years next time around !!!!!

  • Purchase of used Subaru

    By Mark C 26 Days ago | VERIFIED PURCHASE

    Knowledgeable, and above all listen to and respect the customer, which made the experience an enjoyable one.

  • Superb service with a personal touch.

    By David S on 15 Sep | VERIFIED PURCHASE

    I got first class service from Europa. The car was delivered to our home in the Scottish Borders from Sheffield on schedule and it was a delight to deal with them. The car was exactly as promised, in clean and excellent condition. A painless process from beginning to end!

    Reply from Europa

    on 16 Sep

    Thank you David for your kind words regarding your recent car purchase with Europa, im sure you will enjoy your new XV and i will pass your appreciation on to Chris. Best Regards Mark

  • just a brilliant experiance

    By MICHAEL H on 30 Aug | VERIFIED PURCHASE

    was made to feel welcom right from the start with a cup of coffee nothing was to much trouble for the salesman , he was not pushey in any shape or form only insisting i just chill, as he checked out my part exchange in the end everything worked out well first class salesman would deal with him again if the right car came along 98% ok 2% for improvement out of 100.

    Reply from Europa

    on 31 Aug

    I am so pleased you enjoyed your experience with us Michael, and are happy with your new car! Thanks you for the outstanding review, and we wish wish you many miles of happiness in your new car. Chris Europa Prestige

  • Buying approved Mercedes E-class.

    By Dhritinam B on 20 Aug | VERIFIED PURCHASE

    Very good service, honest seller acknowledging any fault in service.