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"Whether you are one of our many regular customers or you are new to Europa, Antony Knight, Mark Hobson and John Wordsworth, the three directors of Europa would like to welcome you to our dealership. Europa is a Mercedes-Benz Authorised Repairer with a long running Approved Prestige Used Car department and we are also a Subaru & Mitsubishi Franchised Dealer. We offer a range of offers across New and Used Cars, plus genuine Subaru, Mitsubishi and Mercedes-Benz servicing and parts. Customer satisfaction is our priority. This runs through all our departments, both service and sales. As directors we believe that being close to our customers is very important, understanding their needs and knowing how to solve their problems. We are very proud of the \"customer satisfaction\" scores that our Mercedes-Benz service team achieve, and these levels can be found throughout the dealership and our team. Our staff is key to our success, we operate a small team that work closely together. Staff continuity and familiarisation is very important for customers enabling them to feel comfortable and relaxed in the advice and service they receive. As directors we always welcome feedback from our customers. Please do not hesitate to contact us directly concerning any issue or area of our business."

Customer Rating

5 out of 5

Rating breakdown

  • AutoTrader
    5(42 reviews)
Had an experience with this dealer?

Customer Reviews (42)

  • Autotrader leave me alone.

    By Glen H on 09 Nov | VERIFIED PURCHASE

    I want auto trader to leave me alone and stop sending out these demands to review my contact.

  • Great service

    By Kevin E on 19 Jun | VERIFIED PURCHASE

    We purchased our Subaru XV from Europa Sheffield after weeks of searching for the right car. We came along unexpected to test drive as seen it advertised that morning. I am so pleased to say it was worth it. The car is fantastic and such a pleasure to drive. Thanking Rob Hardy as he went out of his way to prepare the car even included car mats and boot liner. Rob made the whole buying experience easy and hassle free. We would highly recommend this company. The coffee tasted lovely as well..

    Reply from Europa

    on 22 Jun

    Thanks for your lovely review. We will pass your thanks onto Rob, and we hope you have many years of happy motoring in your new car, and be sure to give us a wave next time you pass by.

  • Bought a car

    By Emma C on 16 May | VERIFIED PURCHASE

    The staff were helpful and professional without any hard sell.

    Reply from Europa

    on 17 May

    Emma, Thank you for your lovely review. We will also pass on your comments to Rob your salesman. We hope you enjoy your new car, and be assured we are here when your ready for your next one !!!

  • Excellent dealership.

    By Raymond B on 21 Nov 17 | VERIFIED PURCHASE

    First class ! great to deal with from start to finish.

  • A good cay buying experience

    By Andrew W on 07 Nov 17 | VERIFIED PURCHASE

    A really pleasant car buying experience. Nothing was too much trouble for James and the team at Europa. All my questions were answered promptly and clearly. On delivery the car was clean and beautifully presented. I was shown how everything works.. My phone was connected to the car and all the paperwork done for me. I would recommend anyone to buy from Europa.