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Mercedes Benz Of Taunton

Customer Rating

4.9 out of 5

Rating breakdown

  • Feefo
    4.9(372 reviews)
  • AutoTrader
    5(1 review)
Had an experience with this dealer?

Customer Reviews (373)

  • Excellent

    By Mr Collis 5 Days ago | VERIFIED PURCHASE

    Hi M/Benz south west, My experience of buying my E CLASS from you was first class. Comparing the service against other dealerships from past experiences, the whole process made you feel special. The after sales care has been very good and i will recommend you to anyone. Five stars also go to your sales staff.

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you very much for your great review regarding your handover of your E220from my colleagueVictoriaat Merc We are pleased to hear all expectations were met and everyone you spoke tohelped add to make your journey special. We hope you enjoy your new E220 and hope to see you next year for your first service. All the best! Dayna

  • Professional Mercedes Service

    By Anonymous 8 Days ago | VERIFIED PURCHASE

    Excellent service well mannered and attention to detail and made sure I was making the right decision in choosing the right vechile for myself. Thanks Alex and Mark!

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you for your fantastic review regarding the recent handover of the C-class from Alex and Mark at Mercedes-Benz Taunton. We are pleased to hear you enjoyed your whole journey with Alex in finding a car that's perfect for you as this is very important to us. Your kind wordswill be passed directly tothe managers aswe appreciate all feedbackfrom our valued customers.We hope you enjoy your new C class and look forward to seeing you in the future. All the best! Dayna

  • Simply superb ....

    By Mr Hart 8 Days ago | VERIFIED PURCHASE

    Victoria was amazing from start to finish. Victoria showed a real interest throughout and clearly has a real passion for her job, cars and customers. I would highly recommend Victoria to my clients and friends and have in fact already done so. Simply superb .....

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you so much for the feedback from your recent Handover at our Taunton dealership. We're so pleased to hear that everyone you spoke to was able to help you with this experience and make it as stress free as possible from start to finish.We aim for the highest standards in the hope that the customer journey will be as pleasant as possible. I have passed your comments directly to Victoria who will be especially pleased to hear your kind words. We appreciate your recommendation and we're so happy that you were pleased with the experience enough to want to. We hope you enjoy your GT and see you in the future! Best wishes, Jessica!

  • Highly recommend this dealership

    By Mrs Smith 8 Days ago | VERIFIED PURCHASE

    I searched the autotrader websitse and found the exact mercedes cabriolet I wanted, ie spec, colour etc. Kiefer sent me a detailed video of the car, which was very informative. The car was purchased quite easily by telephone calls and e-mails. Owing to the distances involved in travelling to pick the car up,I had the vehicle delivered which was free of charge, a nice gesture as most dealerships charge for this service. The delivery driver was very professional and polite Unfortunately after delivery I noticed the bonnet had a number of stone chips and some scratches,on it which was not apparent on the video. I contacted Taunton dealership and spoke to Kiefer Sutherland and David Richardson. They resolved the issues in a very professional and timeous manner. They contacted my local mercedes paint and bodywork specialist and arranged to have my bonnet re-painted at their own cost .I would highly recommend this dealership.

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you so much for the feedback from your recent Handover at our Taunton dealership. We're so pleased to hear you that felt informed throughout the whole process and that the time scale was met as this is extremely important to us. I have passed your comments directly to Kiefer and David who will be especially pleased to hear your kind words. We're glad to hear that this was able to be sorted for you and if there is anything further we can do for you, please do get in touch at 01823447555. We hope you enjoy your C Class, and that the weather improves for you to have the roof down! Best wishes, Jessica!

  • Would highly recommend

    By Mr Jones 8 Days ago | VERIFIED PURCHASE

    Amazing service from start to finish.

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you so much for the feedback from your recent Handover at our Taunton dealership. We're so pleased to hear that everything went well for you on the day with Victoria, as well as the whole experience. We aim for the highest standards in the hope that the customer journey will be as pleasant as possible. We hope you enjoy your A Class and see you in the future! Best wishes, Jessica!