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Mercedes Benz Of Taunton

Customer Rating

4.9 out of 5

Rating breakdown

  • Feefo
    4.9(441 reviews)
  • AutoTrader
    5(1 review)
Had an experience with this dealer?

Customer Reviews (442)

  • Great service

    By Anonymous 2 Days ago | VERIFIED PURCHASE

    Was really only looking initially with a view to using my local dealership in cornwall. I was greeted on the forecourt in Taunton very quickly and was handed over to Victoria. She assessed what I was looking for and presented several options. No pressure at all and was a really good experience. It’s as car buying should be. Toying with getting my servicing done at the Taunton dealership as well. Really pleased. Thanks Victoria

    Reply from Mercedes Benz Of Taunton

    2 Days ago

    Thank you for your great review regarding the recent purchase of the GLE from Victoria at Mercedes-Benz Taunton. We are pleased to hear that everything went well for you from start to finish and you felt well informed of all your options in order for you to make the best decision for yourself as this is a very importantaspect to us. Your kind words will be passed back to Victoria and the managers as they value all feedback they receive as it allows them to continue improvingour customer experience. We hopeyou enjoy your GLE and hope to see you in the future. All the best! Dayna

  • Excellent

    By Mr Judge 6 Days ago | VERIFIED PURCHASE

    Very helpful throughout the buying and selling process. The only downside was I felt under pressure to take the extra packages. Very good handover process with Pasquale

    Reply from Mercedes Benz Of Taunton

    5 Days ago

    Thank you for your great review regarding your recent experience at Mercedes-Benz South West. We value all feedback from our customers as it allows us to continually improve our products and services for the benefit of our valued customers. I have passed your comments directly to the managers so that they can pass on your kind words to everyone involved. I do apologise about how you feel about your experiences with the explanations of our extra packages, I will feed this back to the team so we can look into this. Thank you once again for your kind words. We hope to see you again in the future! All the best! Ellie

  • Excellent

    By Mr Cankett 9 Days ago | VERIFIED PURCHASE

    The whole experience associated with the selection and purchase of a new (to me) car was handled in a most professional manner. I can find no fault with it. very satisfied.

    Reply from Mercedes Benz Of Taunton

    9 Days ago

    Thank you for your fantastic review regarding the recent handover of the E class from Daniel at Mercedes-Benz Taunton. We are pleased to hear that your whole journey from start to finish was dealt with in a professional manner and you felt well informed of all your options that are available to yourself on the selection and purchase of the vehicle. Your kind words will be passed back to Daniel and the managers as they value all feedback given as it allows them to continue improving our customers experience. We hope you enjoy your new E class and hope to see you in the future. All the best! Dayna

  • Five Star - TAUNTON

    By Mr Andrews 9 Days ago | VERIFIED PURCHASE

    Vicki Hodgess, one of the many confident and cheerful sales team, understands me too! The entire purchase was delivered faultlessly, with barely time for a welcoming coffee and looking back I would fairly describe the whole experience as “Mercedes Inclusive “. I’ve no intention of wasting time vainly searching for a better deal elsewhere and so I’m looking forward to a continuing rapport.

    Reply from Mercedes Benz Of Taunton

    9 Days ago

    Thank you for your fantastic review regarding your recent purchase of the B Class with Vicki at Mercedes-Benz Taunton. We are pleased to hear that your whole journey from start to finish was dealt with in a professional manner and that Vicki gave such faultless service. Your kind words will be passed back to Vicki and the team at Mercedes-Benz Taunton as they will be especially pleased to hear such great feedback. We look forward to welcoming you back in the future. All the best! Amelia.

  • Excellent

    By Miss Traynor 9 Days ago | VERIFIED PURCHASE

    Vicky Hodgess was professional and explained everything really well. The whole experience from start to finish was first class. GOOD JOB.

    Reply from Mercedes Benz Of Taunton

    9 Days ago

    Thank you for your great review regarding the recent purchase of the GLC from Victoria at Mercedes-Benz Taunton. We are pleased to hear that you had a enjoyable experience from start to finish and you felt well informed of all your options available to yourself by Victoria as this is very important for us to ensure. Your kind words will be passed back to Victoria and the managers as theywill be especially pleased to hear such great feedback. We hope you enjoy your new GLC and hope to see you in the future. All the best! Dayna