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Inchcape Volkswagen Shrewsbury

Our awards

Highly rated for our customer service 2020

Inchcape Volkswagen Shrewsbury

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether you are looking for your first car or looking for something to take you on your next adventure, our Volkswagen specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.8 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (77)

  • Friendly and efficient but no frills.

    By Emma on 15 Mar 19 | VERIFIED PURCHASE

    The service was friendly and efficient. I booked a waiting appointment and was kept informed of progress. I also has a recent problem repaired under warranty that was in addition to what I booked in for. The reason I did not give 5 starts was due to waiting room facilities. There was a hot drinks machine but no snacks. The wifi wasn't working, which was perhaps out of their hands but also there were no plugs for my laptop in the waiting area. Having said that I asked to use one and was taken to a side office. Overall I would be happy to use this garage again.

    Reply from Inchcape Volkswagen Shrewsbury

    on 17 Mar 19

    Hi Emma, thank you so much for your positive comments, hope to see you again soon!

  • Service

    By Sarah on 30 Jan 19 | VERIFIED PURCHASE

    Very informative staff. Kept me well informed. Very professional service.

    Reply from Inchcape Volkswagen Shrewsbury

    on 06 Mar 19

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • Service at the Shrewsbury Branch

    By Miss Morris on 28 Jan 19 | VERIFIED PURCHASE

    Amy at the Shrewsbury Branch was really helpful, very polite and friendly and provided a great service.

    Reply from Inchcape Volkswagen Shrewsbury

    on 06 Mar 19

    We appreciate your positive review about your recent experience with us! We hope to see you soon!

  • Excellent Service!

    By Miss Shuker on 24 Jan 19 | VERIFIED PURCHASE

    My service advisor, Bryony was more that helpful and went above and beyond when accommodating me with dropping off and collecting my car. All members of the team at VW Inchcape, Shrewsbury were all friendly and helpful and I would recommend them to anyone needed VW specialists in the future.

    Reply from Inchcape Volkswagen Shrewsbury

    on 25 Jan 19

    Hi Miss Shuker, we are very happy to have provided you with such a positive experience! We hope to see you soon!

  • Great service from Inchcape VW at Shrewsbury

    By Ken Milne on 08 Jan 19 | VERIFIED PURCHASE

    This is the second year that my wife's golf GTI has been serviced at Inchcape VW in Shrewsbury. From booking it in to receiving it back on the day we have been impressed by the level of communication we received and the thorough professionalism of the workshop personnel. A nice touch is the inspection video that we receive via e-mail. Conveniently we opted to have the car collected and this was arranged with one of their drivers, Phil, who lives in our village. We shall ask for him personally for future service appointments.

    Reply from Inchcape Volkswagen Shrewsbury

    on 09 Jan 19

    Ken Milne, thanks for your praise and kind comments about our team.