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Mercedes-Benz Of Oxford

Rating: 4.3/5(222 reviews)
Manufacturer Approved Dealer.
Price checked to market
Aftersales facilities

Get in touch

Address

  • LANGFORD LANE
  • Kidlington
  • Oxfordshire
  • OX5 1HT

Opening hours

Closed
Sunday10:00 - 16:00
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00

About us

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around…

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COVID-19 safety measures

  • Appointment only
  • Social distancing measures in place
  • Contactless collection

The Team at Inchcape are still on hand to support you with all your vehicle needs. Whilst our showrooms are temporarily closed for physical visits, we can still facilitate buying your new vehicle remotely and you can reserve the vehicle of your choice from just £99 online or over the phone.

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AutoTrader awards

Our services

Business

  • Home delivery
  • Live video viewing
  • Click and collect
  • Vehicle health checks
  • Car buying
  • Part exchange
  • Finance services
  • Handover specialist
  • Extended warranties
  • Contactless transactions
  • Insurance services

Onsite facilities

  • New vehicle sales
  • Used vehicle sales
  • Parts
  • Servicing
  • Approved Workshop
  • Motability
  • Parts & Accessories, Clothing
  • Tyre fitting & repairs

Contact us

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222 customer reviews

222 customer reviews

  • L.C.14 Jun 19
    1.0

    VERIFIED PURCHASE

    Appalling after-sales service

    Appalling after-sales service. Calls not returned. Emails not answered. Had to resort to complaining to Inchcape direct to get issue resolved

    Mercedes-Benz Of Oxford16 Jun 19Dealer reply

    Morning, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to us at tellusmore@inchcape.co.uk so we may identify ways to improve your experience.

  • Guest15 Mar 19
    5.0

    VERIFIED PURCHASE

    Premium service for a premium brand

    First class customer experience with great showroom facilities and friendly, knowledgeable staff.

    Mercedes-Benz Of Oxford17 Mar 19Dealer reply

    We are so happy to read such a great review about Inchcape, many thanks!

  • Mrs E12 Mar 19
    4.0

    VERIFIED PURCHASE

    My car was booked in for a service

    My car was booked in for a service, which was carried out with the professionalism that I would expect. The garage environment is very comfortable, with refreshments on hand. My only adverse comment is the time it took to pay and collect my car. I waited for around 20 minutes from the agreed collection time before someone came with my bill. Apart from that, I would book my car in again for a service

    Mercedes-Benz Of Oxford13 Mar 19Dealer reply

    Hello, your satisfaction is our top priority, we do hope on your next visit we may merit a 5 star rating from you, bye for now.

  • Mrs. Siobhan Martin09 Mar 19
    5.0

    VERIFIED PURCHASE

    Seamless process, great customer service!

    The whole purchase experience was painless and simple. Simon Morley was brilliant and guided me through the whole process online with no glitches. I'd definitely recommend Simon and the dealership if you're looking for a new car.

    Mercedes-Benz Of Oxford11 Mar 19Dealer reply

    Hello Mrs Siobhan Martin, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • Mrs Dorothy Cannard 07 Mar 19
    5.0

    VERIFIED PURCHASE

    Very good service from Neil Hastings…

    Very good service from Neil Hastings and a very nice man , he showed me everything I will go there again

    Mercedes-Benz Of Oxford09 Mar 19Dealer reply

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

The views expressed in these Customer reviews are solely the opinion of the reviewers and not of Auto Trader.

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