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Mercedes-Benz Of Oxford

Mercedes-Benz Of Oxford

We have a wide selection of fully approved used and nearly new vehicles ready and available to test-drive. Whether this is your first Mercedes-Benz or your next one, our Mercedes-Benz specialists are on hand to help you find something which meets your requirements. We know you may have already carried out plenty of research on what you are looking for, so we are on hand to take you on a test drive, source you something in particular or show you around our vehicles. We tailor everything around you to make your experience easy, comfortable and enjoyable. Buying a car is exciting, so we want to give you the confidence that you are getting the best value for money, an amazing experience and of course, the best car. Being part of the Inchcape Group means there are many benefits along with flexible finance options to choose from. And the journey doesn’t just stop there, as we will always be on hand when your vehicle needs servicing, an MOT, genuine parts or simply just for advice. You can be sure that our fully trained technicians will give your pride and joy the TLC required. Plus, being part of the Inchcape family gives you free access to our Accident Aftercare benefit, available to all our customers. So please feel free to come and relax in our showroom and let us help you find your next car.

Services offered

  • New and Used Vehicle Sales
  • Part Exchange vehicles wanted
  • Flexible Finance and Insurance
  • MOT, Servicing and Warranty
  • Genuine Parts and Accessories
  • Accident Aftercare benefit for our customers
  • Delivery

Customer Rating

4.3 out of 5

Rating breakdown

Had an experience with this dealer?

Customer Reviews (220)

  • Appalling after-sales service

    By L.C. on 14 Jun 19 | VERIFIED PURCHASE

    Appalling after-sales service. Calls not returned. Emails not answered. Had to resort to complaining to Inchcape direct to get issue resolved

    Reply from Mercedes-Benz Of Oxford

    on 16 Jun 19

    Morning, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to us at tellusmore@inchcape.co.uk so we may identify ways to improve your experience.

  • Premium service for a premium brand

    By Guest on 15 Mar 19 | VERIFIED PURCHASE

    First class customer experience with great showroom facilities and friendly, knowledgeable staff.

    Reply from Mercedes-Benz Of Oxford

    on 17 Mar 19

    We are so happy to read such a great review about Inchcape, many thanks!

  • My car was booked in for a service

    By Mrs E on 12 Mar 19 | VERIFIED PURCHASE

    My car was booked in for a service, which was carried out with the professionalism that I would expect. The garage environment is very comfortable, with refreshments on hand. My only adverse comment is the time it took to pay and collect my car. I waited for around 20 minutes from the agreed collection time before someone came with my bill. Apart from that, I would book my car in again for a service

    Reply from Mercedes-Benz Of Oxford

    on 13 Mar 19

    Hello, your satisfaction is our top priority, we do hope on your next visit we may merit a 5 star rating from you, bye for now.

  • Seamless process, great customer service!

    By Mrs. Siobhan Martin on 09 Mar 19 | VERIFIED PURCHASE

    The whole purchase experience was painless and simple. Simon Morley was brilliant and guided me through the whole process online with no glitches. I'd definitely recommend Simon and the dealership if you're looking for a new car.

    Reply from Mercedes-Benz Of Oxford

    on 11 Mar 19

    Hello Mrs Siobhan Martin, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • Very good service from Neil Hastings…

    By Mrs Dorothy Cannard on 07 Mar 19 | VERIFIED PURCHASE

    Very good service from Neil Hastings and a very nice man , he showed me everything I will go there again

    Reply from Mercedes-Benz Of Oxford

    on 09 Mar 19

    Thank you again for taking the time to let us know how we did. We hope you have a great day!