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Eden Approved Bicester

Customer Rating

4.3 out of 5

Rating breakdown

  • AutoTrader
    4.3(6 reviews)
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Customer Reviews (6)

  • Seems to be poorly run

    By Oliver H on 10 Oct 18

    Not very good, I drove over an hour for a test drive only to be told the sales person I was due to meet wasn't in and the car had been sold late the previous night. I did not feel that there was any recognition of how frustrating and what a waste of time it had been.

  • Highly recommend

    By Kat P on 11 Apr 18

    Brilliant service at Eden and great options for cars. Highly recommend

  • Exceptional

    By SUE G on 18 Nov 17

    My experience in buying a second hand Fiesta from Eden has been that they have given me exceptional service in every way. They have been honest helpful and completely straight forward in all their dealings with me. I have no hesitation in recommending them to future buyers. I dealt with a very competent and pleasant young man. He honoured all that he promised and went beyond the call of duty! I wish him well.

  • Excellent service

    By PAUL B on 11 Jul 17

    First class service in every way: I called at 10am , reporting a misfire in my C-class Mercedes. Explained that I need the car to get to Heathrow tomorrow. Even though they were very busy they diagnosed problem by 12 noon, had the parts by 2pm and my car was ready (and even washed) by 4pm - and all at a very reasonable cost. All the service staff were helpful and courteous. I have had my car serviced and MOT'd at this garage for the past 12 years and the new owners (Eden Motors) have carried on the same high standards as before, I am very pleased to say. Well done and thank you.

  • Excellent Professional Service

    By Bappa D on 26 May 17

    Just bought a car from them and am very very impressed with them. Very professional, great communication, they take pride in the quality of cars they give you and there are no rip off 'admin fees'. I got a decent price for my car in part exchange too. I'd previously gone to see cars at Car Giant and Big Motoring World. Found them both rather unprofessional and their cars were covered in scratches. When you point it out, they say 'it's a second had car, what do you expect?'. Where as at Eden, I pointed out some scratches and they promised to sort them all out for me and they did (at no extra charge). They also did a service which flagged up that the car needed 3 new tyres and brake discs replacing (again they did this at no extra charge). They have only been there for 3 months (hence the lack of reviews) but are part of the Eden Motor Group so you have the comfort of knowing they are part of a big brand. Big thanks to Craig, Paul and Alex at Eden, keep up the good work.