Customer Reviews (34)
Honest & Genuine People
I wanted to buy a car from Radfords recently. From the moment I spoke with them on the phone I could tell these guys were just honest and trustworthy people. I bought a C4 Grand Picasso from them, I live 200 miles away so arranged to go over one Sunday. The owner was very friendly and just left me to inspect the car at my own pace, no pushy sales. Now on my drive home the car developed a fault. This is where they showed their true colours of great customer service. I work in vehicle complaints for a finance company and if all traders acted integrity the way Radfords did my job would be very easy. They bent over backwards to try and get it fixed. In the end the fault couldn't be fixed but a full refund was issued without question. Sometimes the way to judge a company is not on how well it does normally but how it deals with issues/faults/complaints. I would highly recommend Radfords, you will be safe in the knowledge they look after their customers.
An incredible buying experience!
Incredible service from Richard. Was a brilliant purchasing experience and we were given the time and space to make the right choice with regards to the vehicle we were interested in. We were then handed the keys and given the opportunity to take the car for a test drive ALONE! which is far from the usual uncomfortable purchasing situation. Purchasing was extremely smooth and Richard was professional and approachable with any questions we had. There was a small issue with the car , nothing to worry us but something we would've rather not have happened, but a call to Radfords and this was sorted in a couple of days. Really impressed with the service and I would have no hesitation recommending the dealership. Bit of a drive for us, but we will definitely be looking at what Radfords have to offer when we're looking for our next vehicle.
Great value including very fair exchange price, with good after sales service. No pressure and very accommodating. My first car from them, and would happily buy from them again.
5 star service
Ive always got my cars from Radfords, and have never been disappointed and deffinatley wasnt this time. I recieved great advice , nothing was to much trouble . Thanks for the Great Service !!
Great service very friendly
Very happy with the car great service ¿ one happy customer