Customer Reviews (2)
Excellent Customer Service.
Visited this site today. Even though i haven't yet decided on the car i drove i did receive excellent customer service from the sales person and the ladies on reception. Friendly team here!
Absolutely terrible sevice
There is something seriously wrong at this dealership. I went in on Sunday to test drive a qashqai with the intention to buy. After a lengthy period of going through every insurance product possible I told the sales adviser that I was very interested in the car and would call next day once I had worked out which method I was going to use to finance the purchase. The Adviser said he would call me. No call came so I called Monday teatime only to be told the adviser was not in that day but they had sold the car. I was disappointed but was told that they could look for a like for like alternative. I said ok and was told the original adviser would call me on Tuesday. No call came so I emailed and told them I was still interested and wanted to purchase. It is now Friday and still no contact. If this is how they are when someone is chasing them to buy what would the service be like if there was a problem after sale? Total waste of time do not go there.