Customer Reviews (12)
Very impressed with the service
Very helpful. Friendly. Did everything we wanted. Frank was A**
Buying a used Zoe
Very friendly and well organised. I was seen as soon as I walked through the door and the test drive went smoothly despite being at rush hour. Battery leasing for the Zoe was explained clearly and I was reassured that the car had already been checked to see whether it had been involved in an accident or was stolen. Sorting out a charging point at home was clearly explained. The car was well-presented and the purchase was organised within an hour. Excellent service, thank you!
HOW TO TURN AWAY FUTURE REFERRAL BUSINESS
Visied this site last week to try for a service quote on our 2016 Renault . Ok we bought our car from another group but we were considering a second car so it made sense to look local. We was told there is a A and B grade service with 2 seperate price's. After a poor explanation of each I was quoted both together with an uncaring attitude. Which I have since discovered was over double the price of any other dacia group called . Having trained sales people in the past, I was ashamed this behaviour is still going on and will never visit this site again.... Update . Got a great quote from another group who had proper training and will recommend after service is completed
Un professional in competent utter shame
I tried to purchase a new karjar from Northampton and the sales staff talked me out of the purchase by telling me I would be better of if I bought a used car after several phone calls and emails they still could not arrange a test drive , I have never experienced this kind of un professional , incompetent level of service ever ,,,,,,,,,,,,,
They do what you want a car dealer to do !
Where do I start .... from initial contact, to delivery, and instant rectification of a minor issue, there has not been one part of my buying experience that has not been short of excellent. I highly recommend both the sales & service team at the Northampton branch, THANK YOU!